Information Technology Services (ITS) operates perimeter Internet/CA*net4) and select internal firewall services on behalf of main campus St John's.
So as to best protect the confidentiality, integrity, and availability of main campus IT resources, these resources are by default not accessible from off campus. Units seeking exceptions to this implicit deny perimeter firewall policy should contact the ITSService Desk.
An assessment of the requested access will be conducted by Information Technology Services staff as per Service Catalog entry VULNERABILITY ASSESSMENTS. Provided the proposed change is found to pose no risk to the wider internal community, the requested firewall exception will be made. Otherwise, Information Technology Services will advise the requestor as to what patches, reconfiguration, or other improvements are first needed to secure the service before extending external access.
Client departments running extremely sensitive services may wish (or be required) to firewall their services not just against Internet/C4 access, but against other networks internally. Clients who feel they may have such services should contact Information Technology Services through the Service Catalog entry SECURITY CONSULTING REQUESTS.
Clients needing adjustment of internal firewall mechanisms already in place should contact the Service Desk below.
Who can avail of this service:
Out of Scope:
Firewalls and routers located at
Processes and Tools:
Accountabilities and Key Roles:
Key Performance Indicators:
Revision: February 2014
Service Owner: IT Security Officer, IT Security Group.