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Roles and Responsibilities

What Role Pertains To You ?

Project Sponsor
Project Authority
Project Steering Committee
Technical Project Manager
Business Area Project Manager
Project Authority Representative
Quality Assurance
Advisory Committee
Functional Consultants
Technical Consultants
Infrastructure Services Consultants
Vendor Consultants

Project Sponsor

Role - Client project champion

Responsibilities
  • Provide overall guidance on policy, direction and scope
  • Demonstrate client's overall commitment to project
  • Secure project funding
  • Deal with major issues and remove major barriers to progress

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Project Authority

Role - Overall fiscal and technical direction

Responsibilities

  • Provide fiscal and technical responsibility for the project
  • Resolve any vendor issues
  • Ensure services of Computing & Communications individuals are delivered as, and when, required

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Project Steering Committee

Role - Establish direction for project

Responsibilities

  • Set the overall project direction
  • Ensure project direction is consistent with management goals and objectives
  • Work with project team to maximize functional user involvement
  • Review and resolve business issues
  • Participate in periodic status reviews
  • Monitor the project's performance

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Technical Project Manager

Role - Ensure quality product delivered on time and on budget

Responsibilities

  • Responsible for the overall execution of the project and coordination of all activities
  • Ensure that the project is completed on schedule and ensure that products successfully meet the business, technical and quality requirements
  • Plan each phase to ensure that project team members can work effectively
  • Monitor progress to ensure successful completion of each phase and milestone
  • Report progress to Steering Committee
  • Manage project risks and scope
  • Ensure proper communication within project team
  • Communicate project milestones, status and major decisions to faculty and staff
  • Establish relationship with vendors and coordinate training/consulting requirements
  • Work directly with Business Area Project Manager on all aspects of the project, ensuring that all issues are effectively communicated
  • Responsible for the day-to-day activities of the Technical Team

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Business Area Project Manager

Role - Work with Technical Project Manager to ensure quality product delivered on time and on budget

Responsibilities

  • Work with Technical Project Manager to plan each phase of the project
  • Responsible for the day-to-day activities of the Functional Team
  • Monitor progress to ensure successful completion of each phase and milestone
  • Report progress to Steering Committee
  • Manage project risks and scope
  • Ensure proper communication within project team
  • Coordinate the communication of project milestones, status and major decisions to faculty and staff

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Project Authority Representative

Role - Provide technical assistance & expenditure approval

Responsibilities

  • Coordinate the purchase of required hardware and software
  • Coordinate the facilities and hardware for end user training
  • Coordinate the activities of any required non-core team resource(s) required
  • Provide liaison between project and project authority
  • Approve and track project expenditures
  • Report monthly budget status to Project Managers

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Quality Assurance

Role - Ensure quality processes and products delivered

Responsibilities

  • Provide an independent assessment of the quality of key deliverables
  • Ensure action is taken to rectify any deficiencies in quality of deliverables
  • Report assessment to Steering Committee

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Advisory Committee

Role - Client project champions from each faculty/business area

Responsibilities

  • Demonstrate faculty/business area commitment to project
  • Provide advise on resolution of business issues
  • Develop high-level understanding of system functionality
  • Communicate and plan for implementation of revised business processes in each business area

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Functional Consultants

Role - Provide functional expertise and establish user commitment

Responsibilities

  • Gather requirements, model business processes, define gaps and configure each module
  • Document possible solutions to gaps
  • Document business issues
  • Confirm reporting requirements
  • Confirm interface requirements
  • Document and communicate revised business policies and procedures
  • Develop and deliver end-user training
  • Develop test scenarios and perform user testing
  • Develop security and access requirements
  • Perform manual conversion of data
  • Report status and issues to Business Area Project Manager
  • Work closely with Technical team leads
  • Assist in creation of detailed module work plans ]

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Technical Consultants

Role - Provide technical expertise to support the functional requirements

Responsibilities

  • Report status and issues to Technical Project Manager
  • Document change management issues
  • Install development and production software
  • Perform set up for training sessions
  • Gather requirements, model business processes, define gaps and configure each module
  • Develop and design system
  • Analyze and propose solutions to gaps
  • Design and develop additional required reports
  • Design and develop required interfaces
  • Define rollover conversion plan
  • Assist in creation of detailed module work plans
  • Work closely with Functional team leads

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Infrastructure Services Consultants

Role - Provide DBA, Unix, web, etc. support

Responsibilities

  • Assist with installation of development and production software
  • Set up development and production servers
  • Set up development and production environments
  • Configure and support other modules, such as web interfaces

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Vendor Consultants

Role - Provide product training and technical assistance

Responsibilities

  • Provide overall direction and advice to team
  • Perform identified training sessions
  • Assist in resolution of any technical problems

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