Telephone exchange change underway
St. John’s campus is getting a new telephone exchange
The new exchange,
864, will become effective August 9, 2010, and the old exchange,
737, will be phased out starting in early 2011.
The change is required to accommodate ongoing requests for new telephone numbers. Because the current 737 exchange is not exclusive to Memorial, there are not enough telephone numbers available within the exchange to allow Computing and Communications to assign further phone numbers to new staff, groups, services and other university units. As a result, a university wide consultation was conducted in Fall 2009 to obtain feedback from users about the various options available. The conclusion of these consultations was that most users would prefer acquiring a new telephone exchange. This would allow Memorial to maintain the use of a single exchange where users may continue to use four digit dialing internally.
The new 864
exchange has been committed to Memorial and will allow for future
growth of the St. John’s campus. It should be noted that the
change will only affect the St. John’s campus, excluding the
Marine Institute and SWGC, Corner Brook. The change will also not
affect the Schools of Nursing and Pharmacy, as well as the Faculty
of Medicine as they operate under the 777 exchange within Eastern
will take place over a six month period to minimize disruption to
users. During that period, individual telephone numbers will switch
from 737-abcd to 864-abcd.
Starting Aug. 9,
2010, the new exchange 864 will be officially introduced. No matter
which exchange users choose to dial, however, there will be no
change in service except for Caller ID displays and telephone
directories. Both the 737 and 864 exchanges can be used
interchangeably until Feb 1, 2011 without any disruption to users .
After Feb. 1, 2011, anyone dialing 737 will receive a message
notifying them of the change before being forwarded to their
The date that callers will hear “This line is out of service” after dialing 737-abcd will be determined by the project authority and steering committee based on the current usage of the exchange at that time.