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Frequently Asked Questions

Do you have computer troubles or questions? We can help.

Students

Where can I need to buy a computer?
How can I receive firewall protection?
How do I change my IMAP settings for outlook client at home?
How do I find my MAC address on various operating systems?
Where can I get a "my.mun.ca" login?
How do I choose a "nice e-mail" @mun.ca?
What are examples of passwords that are acceptable, based on the "password rules" at MUN?

Faculty and Staff

Network Service Request (NSR) - what is it, and how to get information to fill it out?
How do I find my MAC address for various operating systems?
How do I get a new computer for my department?
Who is responsible for?
How do I setup a vacation auto-reply email message?

IT Support Staff

Domain Name Service
Network Time Synchronization
Additional Wired Networking Information


Students

I need to buy a computer.

How do I access wireless internet?

  • You can visit our helpful staff in the Commons, located in the library or contact the Service Desk located in the Henrietta Harvey Building.

I need new software for my computer.

Where can I get a "my.mun.ca" login?
How do I choose a "nice e-mail" @mun.ca?
What are examples of passwords that pass the "password rules" at MUN?
Why isn't my internet working?

Faculty and Staff

Network Service Request (NSR) - what is it, and how to get information to fill it out?

This is a form you submit to request/....


How do I find my MAC address for various operating systems?

to find your MAC use our guide we created.


How do I get a new computer for my department?

Only department administrators can authorize.
Who is responsible for?


How do I setup a vacation auto-reply email message?

I need a computer for my lab.

IT Support Staff

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