As a result of the recent IT disruption at Grenfell Campus, Counselling and Psychological Services (CPS) and Health Services are unable to access the Electronic Medical Record, emails and voicemails.

As a result, CPS has not received messages, nor do they have contact information to communicate with students. If you have contacted CPS via phone or email and have not heard back, please email gccps@mun.ca with your name and phone number, and they will get back to you.

You can also visit CPS reception in BW243 from 8:30 a.m.-4:00 p.m., Monday to Friday (closed for lunch from 12:30-1:00) or call 709-637-7919. However, as the voicemail system is not working, if there is no answer, please hang up and try again.

In light of the lack of access to schedules and given this is a difficult time for many students, CPS is changing how they offer services until the disruption is resolved:

• Any registered Grenfell student will have the opportunity to book a counselling session on a weekly basis for the foreseeable future and all CPS sessions scheduled before the holiday break in December that would have taken place on or after Jan. 15, 2024 have been cancelled.
• Beginning Friday, Jan. 12, 2024, students can contact reception to book a session for the following week (Jan. 15-19) on a first-come, first-served basis. This option is open to ALL currently registered students at Grenfell Campus, regardless of whether (or how many times) you have seen them in the past, whether you were on the waitlist, or if you have never previously sought services from them.
• If you are not on campus/in the Corner Brook area, CPS is offering remote service via telephone until internet capabilities on campus can support video conferencing. Services will continue to be offered in this manner until software is accessible again.
• Students can book one session per week. Every Friday, the schedule for the following week will be available, thus for best availability, students are encouraged to call on Friday or Monday.
• All Grenfell Campus students should now have access to the Counselling and Psychological Services - Grenfell Campus Course via BrightSpace. More content will be added to the shell over the coming days, and announcements about changes to service delivery and booking will be posted there as well as on mun.ca/updates, outside the offices (BW243) and on social media.

To book a CPS appointment:

• Call 709-637-7919 (if there’s no answer, hang up and try again)
• Email gccps@mun.ca with your name, phone number and the clinician you wish to see
• Visit BW243 Monday to Friday from 8:30 a.m.-4:00 p.m. (closed 12:30-1:00 p.m. for lunch)

To make an appointment with the Nurse Practitioner at Health Services Please email gchealthservices@mun.ca.

For nursing students:

• As of Jan. 15, 2024, Western Regional School of Nursing (WRSON) counsellor, Jennifer Broadbent, will be working exclusively from her Grenfell Campus office (BW242).
• WRSON students can book appointments using the same procedure as stated above, Monday through Friday, and Jennifer will continue to see exclusively WRSON students on Wednesdays and Thursdays at her Grenfell Campus office as opposed to Monaghan Hall.