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Intercultural Diversity Inventory (IDI)

Intercultural Development Inventory (IDI) Workshops

Elevate your awareness of your approach to cultural diversity through the application of the Intercultural Development Inventory (IDI) tool, supplemented by group feedback and the exploration of guidelines for managing the nuances of cross-cultural communication. The workshop will be of particular value to administrative staff, educators, employers and other professionals working with diverse cultures. The Intercultural Conflict Style Inventory (ICSI) is also included in this session. Learn about four cultural styles for managing conflict with ICSI, a tool designed to enable individuals working with diverse cultures to maximize positive and productive interactions. Included is an opportunity to chart your own conflict management style and contrast it with styles of other cultural communities.

This session is offered in half-day or 2-hour sessions with individual feedback sessions arranged at a later date. The IDI is statistically reliable and it measures intercultural competence based on Dr. Milton Bennett's Developmental Model of Intercultural Sensitivity. Visit for more information.

Watch an introductory video

Qualified administrators of the IDI

Sonja Knutson
Sonja Knutson has been working with the multicultural communities of St. John's, Newfoundland since 1992. She has a Bachelor of Education in Teaching English as a Second Language (TESL) from Concordia University and a Masters in Post-Secondary Education from Memorial University of Newfoundland. She is Manager of the International Student Advising office and has been seconded half-time as Acting Director of the International Centre. She is a member of several community committees that promote diversity awareness in classrooms and workplaces and is frequently involved in organizing and facilitating professional development sessions on intercultural skills. She presents regularly at national conferences on international education, instructs with the International Educators Training Program at Queen's University, and is a Board member with both CBIE and Atlantic Metropolis.

Teeba Alsafar
Teeba Alsafar is an International Student Advisor focusing on the development of a Peer Mentoring program for international students. She completed her BA (Hons) in Psychology from the University of Western Ontario and is currently completing an MEd (Counselling Psychology) degree at Memorial University. Her research interests lie in assessing the impact of on-campus integration programs on international student settlement and career development. Teeba has presented on diversity issues to a wide variety of groups and is versed in developing effective cross-cultural communication.

Tina Hickey
A graduate of Memorial, Tina Hickey is experienced in working as, an anti-racism coordinator, a diversity program coordinator, a teacher of English as a second language, and a counselor with special needs youth. In 2007, Tina completed her Masters Degree in Professional Communications specializing in Intercultural and International Communication at Royal Roads University in Victoria BC.

Working as an International Program Coordinator with Memorial's International Centre, she manages student mobility and works to create a climate that promotes internationalization at home.

Juanita Hennessey
Juanita Hennessey is an International Student Advisor and part-time graduate student in the Masters of Education (Counselling Psychology) Program. Prior to working at the International Student Advising Office she worked as a researcher in the area of Aboriginal education.

Renee Mercer
Renee Mercer completed Bachelor of Education (Post-Secondary) from Memorial University of Newfoundland. Currently, fulfilling the role of the Academic Program Administrator for the Postgraduate Medical Education office in the Faculty of Medicine.