Memorial University recently announced a major upgrade to Self-Service that is coming in October (please click here for information) that will result in modernizations to the suite of products that the university utilizes: Student and Faculty, HR and Finance. As communicated, the Banner Self-Service upgrade will enable a number of new user-friendly features in Banner HR. 

On the April 3, 2025 pay period, incorrect deductions were taken for Long Term Disability (LTD), health, dental and travel for active employees. On the April 17, 2025 pay period, a credit for the over deduction was issued for health, dental and travel.

On the August 21 pay period, a refund will be issued for LTD deductions. Please note, the over deduction only applies to those with annual earnings less than or equal to $141,157. The amount to be credited will vary for each employee as the LTD benefit and applicable deduction are based on an individual’s earnings. Refunds to be issued range from $0.64 to $5.66. Following this adjustment, biweekly deductions will return to your regular amount.

Memorial’s Employee Assistance Program (EAP) provider will change from TELUS Health to GreenShield effective July 1, 2025.

TELUS Health EAP Services will be fully accessible to Memorial employees and retirees until June 30, 2025, at 11:59 p.m. Anyone receiving counselling services with TELUS Health as of June 30 can continue with their treatment until natural case closure and will not be affected by the July 1 changeover.