Our department offers a variety of Services that address the changing needs of Memorial University as a whole. We are pleased to provide you with help throughout this web-page and via our Service Desk, located in the Henrietta Harvey Building.

Please note: ITS has designated weekly Service Maintenance Windows. While not always used, these weekly time slots may be utilized to perform maintenance activities that can potentially affect the performance or availability of an ITS Service.



McAfee Home Edition download issues (Resolved)

Information Technology Services (ITS) is receiving reports of faculty and staff having issues renewing or downloading McAfee antivirus for personal use available on my.mun.ca. ITS is currently working with McAfee to resolve the issue. Please avoid trying to renew or download the McAfee antivirus at this time.

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Protection of University Records

After the news today about loss of an external hard drive containing the personal information of approximately 900 University of Ottawa students, I want to take a moment to remind all staff and faculty that the protection of university records, and of the personal information of students and staff is paramount.

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New guest wireless network

IT Services launched a new wireless service for guests and visitors to Memorial’s St. John’s Campus and the Battery Facility effective September 27, 2016.

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What's in your student IT toolbox?

Memorial offers a variety of information technology (IT) services to students – everything from free software to secure WiFi access to an app for accessing student resources. 


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