Robert holds the position of Manager, Organizational Effectiveness and has been employed with Memorial since 2002. He completed a Masters Certificate in Executive Coaching through Royal Roads University in March 2008, and is a member of the International Coach Federation.
Robert believes that coaching is about empowering individuals and groups to become extraordinary in their achievements, performance and relationships. Coaching is a collaborative partnership built on mutual trust, respect, and confidentiality. The coaching relationship enables the client to discover opportunities, develop momentum, and create positive and lasting change.
Susan is a graduate of Royal Roads Post Graduate Executive Coaching program. In addition to her Executive Coach certification, she holds a Certified Professional Coach (CPC) designation from the International Coaching Federation. These credentials ensure a level of professionalism and expertise in the exploration and discovery that is the coaching experience. Prior to this area of study, Susan acquired a Bachelor of Arts and a Master Degree in Library and Information Studies. She has spent her entire career, spanning almost three decades, in administrative and executive positions, first at the University of Regina and since 1992 at Memorial Univesity where she currently holds the position of University Librarian. She has also held president and chair positions in various national and regional professional associations and collaborative partnerships.
Susan understands firsthand the return on investment organizations like Memorial realize when they promote professional development for their staff at all levels. This realization is what led her to become an executive coach. People often do not pause to explore their emerging ideas or focus on their own development. Coaching allows time for all levels of leaders to think about themselves and their situations, identifying what drives success for them. Susan ensures that coaching conversations are conducted in a respectful environment; positioning the individual to manage a constantly changing university environment by developing and refining their own leadership skills and objectives.