Pop-up windows not opening

Sometimes internet browsers will block pop-ups. Although this is usually beneficial, when using Site Builder, pop-ups are required to complete many tasks. 

If your web browser has pop-ups blocked, instructions can be found here. Click on your web browser to see the instructions on allowing pop-up windows.

To allow pop-ups in Google Chrome:

  1. Once Google Chrome is open, select the 'Customize and Control Google Chrome' menu (located in upper-right corner of the window).
  2. From this menu, select Settings.
  3. At the bottom, click Advanced
  4. Under the 'Privacy and security' heading, select Site settings.
  5. Select Pop-ups and redirects.
  6. Click the 'Add' button to the right of 'Allow'.
  7. In the text box that opens, enter 'builder.ucs.mun.ca'.
  8. Click 'Add'.

To allow pop-ups in Internet Explorer:

  1. Once Internet Explorer is open, select the Tools icon in the upper-right corner of the window (it is gear-shaped).
  2. From this menu, select Internet options.
  3. Select the Privacy tab.
  4. Under 'Pop-up Blocker', make sure that the checkbox next to 'Turn on pop-up blocker' is not checked.

To allow pop-ups in Firefox:

  1. Once Firefox is open, select the 'hamburger' menu icon (three horizontal lines) in the upper-right corner of the window.
  2. From this menu, select Options.
  3. Select the Content tab from the left-hand side of the window.
  4. Under 'Pop-ups' click Exceptions.
  5. In the 'Address of website' field, enter 'builder.ucs.mun.ca'.
  6. Click 'Save Changes.


Site Builder User Guide

230 Elizabeth Ave, St. John's, NL, CANADA, A1B 3X9

Postal Address: P.O. Box 4200, St. John's, NL, CANADA, A1C 5S7

Tel: (709) 864-8000