New Students

Before you Arrive

A list of things to do before you arrive

  • Decide about housing
  • Set up your portal account and MUN e-mail
  • Contact a student volunteer at Memorial
  • Learn about the the English Placement Test
  • Decide when you will arrive and book your flight
  • Book temporary housing
    •  Important: You are required to book temporary accommodations in advance if you have not arranged and confirmed permanent housing.
  • Inquire about our Airport Greeting Services
  • Online Check-in With the ISA Office
  • Register for the Math Placement Test
  • Register for your courses
  • Attend Orientation
  • Know about required health insurance
  • Calculate your international student costs
  • Transfer tuition fees and expense money
  • Pack your suitcase
  • Prepare to travel
  • Join our Online Sessions/Webinars

Decide about Housing

1. Information on on-campus housing
    Important: Note that all our on campus housing options require a housing application. See below links for details.

Housing options for undergrads (bachelor and certificate)

Housing options for grads (masters)

Housing options for student families

2. Information regarding off-campus housing

3. Information on temporary housing

Note for students who wish to live on-campus: You must submit a separate application for on campus accommodations to Student Residences. If you want to live on campus, don't wait until you receive your study permit. It may be too late. Should you wish to stay on campus apply when you submit your Memorial University application or as soon as you are accepted.

Do you still have questions? Email

Set up your MUN portal account and MUN email

Setup your Portal account ( and MUN e-mail account

Once you are offered admission to Memorial University, you will be assigned a MUN Portal ( account, Self-Service account and an e-mail account by the University's Computing and Communications (C&C) division. You should set up your account, including your self-service account and e-mail account as soon as possible. You should check your e-mail frequently as more and more communications from the university will be sent to your mun e-mail account.

Activate your (portal account) and e-mail account

Activate your Memorial Self-Service account

Do you still have questions? Email

Contact a Student Volunteer at Memorial

By adding MUN ISA as a friend on Facebook and you’ll be connected to many international students at Memorial University.

By joining the New Student Group on Facebook 

By seeking a deeper connection via the MUN Mentors program
- available for Fall and Winter arrivals

A MUN mentor is a current student you can hang out with and depend on to be your connection before your arrive and during your first semester at Memorial. A MUN Mentor will help you develop appropriate study habits, meet new people and become involved both on campus and in the community.

Do you still have questions about MUN Mentors? Email:

Determine if you are required to write the English Placement Test (EPT)

Check your requirements
The English Placement Test determines the appropriate English course for which you should register. All students beginning a degree (NOT ESL) program at Memorial University for the first time or who did not take the placement test previously, whose first language is not English and who have not completed a degree in an all-English medium university are reminded of the time and place of the required English language placement test: Check the requirements.

Note: This placement test is not for students who will be doing full-time English as a Second Language (ESL) courses. Full-time ESL students will write a different test. Details will be provided at ESL Orientation. Registration is required.

For information go to: The ESL website

Note: This test is required in ADDITION to TOEFL and IELTS. You must take this test if you were required to submit an IELTS, TOEFL, MELAB or other test of English proficiency score for admission to Memorial University.

This test includes a test of reading comprehension and an essay on a given topic.

Know the date and location of the EPT Test
DATE: September 2, 2017
TIME: 10:00 AM (Show up 20 minutes early)
LOCATION: Engineering (EN) 2043
If you are arriving Canada on or after September 2, 2017 please contact or visit their web page. If you miss the test or still have questions email

Decide when you will Arrive and Book your Flight

Know important dates

  • September 3rd, 2017 starting at 9:00am

Earliest date to check-in to on campus housing. You must submit a housing application and receive a housing offer in order to check in. If you arrive before this date you will require temporary housing.

  • September 2, 2017 at 10:00am in Engineering building room EN-2040

Register for the English Placement Test (for international students, non-ESL) please bring your photo ID and a pen or pencil. Starts at 10:00am but come ten minutes early. If you arrive after this date contact to inquire about EPT testing.

I am an international student... do I have to take this test?

  • September 6, 2017

Lectures begin, fall semester

Arrive a few days before classes begin
It is unnecessary to arrive very early. If you arrive too early you may be bored waiting for other students to arrive. Arriving early may also add the additional expenses of temporary housing and food.

Book your flight as early as possible
Ensure you can choose your ideal travel dates by booking your flight now. Flights fill quickly at this time of year.

Allow at least two hours for the immigration process
You will go though the immigration process at the first Canadian airport you enter. This process can take up to two hours. When you are booking your connecting flight to St. John's, Newfoundland make sure you allow at least two hours to go through immigration and arrive at your connecting gate 30 minutes before departure. Please note that there is NO SMOKING permitted inside Canadian airports.

Check the location of your campus
Make sure your flight takes you to the correct campus. We have campuses in three cities: 1.St. John's, Newfoundland, 2.Corner Brook, Newfoundland and 3.Harlow, England.

If you are studying in St. John's book your flight to Airport Code YYT
Another city in Canada has a similar name: St. John, New Brunswick. St. John, New Brunswick is over 1700 kilometres away from Memorial University. If you travel there by mistake, you will have to travel to St. John's, Newfoundland by another plane or ride a bus plus a ferry boat. If you are using a travel agent, tell them the Airport Code is YYT.

Inquire about transportation from the airport with the Visitor Information Centre (VIC) at the St. John's International Airport (YYT)Costs for a taxi from the St. John's International Airport to Memorial University's St. John's Campus costs approximately $20.00 - $25.00 by taxi or you can take bus number 14 with Metrobus from the airport to campus for approximately $2.50.

Don't worry if you have a late night arrival time
We are prepared to greet you between the hours of 11pm and 4am and to provide guidance and assistance as best we can. When we are not available at the airport please visit the Visitor Information Centre at the airport with your inquiries.

Late arrival
We recommend that you arrive before classes are scheduled to begin. If you will be arriving late, notify your instructors so they will keep a space in class for you. You will not be permitted to join any classes after two weeks without permission from your instructor/supervisor. If you cannot make it on time and you wish to be considered for a future semester please make your request by sending your full name and student number to the appropriate office. For undergraduate students, contact the Office of the Registrar; for graduate students, email

Travelling within Canada
Some travel agents cannot book flights within Canada. If your flight is booked to Toronto as your final destination, you will have to book travel to St. John's, Newfoundland. Your options are to travel by plane (3 hours) or by bus/boat (3 days). Canadian airlines include: Air Canada, Westjet, Porter and (Sunwing - select "flights"). By bus/boat Greyhound or DRL to North Sydney, Nova Scotia then Marine Altantic Ferry to Argentia then DRL to St. Jonh's.

Do you still have questions? Email

Book Temporary Housing

Hotel and Inn Listing

Book nightly accommodation
Here are a few reasonably priced options for your consideration. It is your responsibility to book temporary housing.

Temporary Accommodations on campus
Nightly on campus accommodations are available in Spring.

View Hotel and Inn rates
The ISA office obtained the following rates by contacting each respective inn or motel. The ISA office bears no responsibility for these rates or any changes that occur to them. Please visit the URL links for more information and updated rates. All rates are subject to applicable taxes and might change without notice.

Notify the facility of your flight arrival date and time
If you are arriving early in the morning (between midnight and 4:00 a.m.), book temporary accommodations for the night before your flight arrival date. For example, if your flight arrival time is 3:19 a.m. on September 4th, book temporary accommodations for the night of September 3rd. Notify the facility of your arrival time.

Credit card required
Most facilities require a credit card to make a booking. Most facilities also require a credit card (or cash deposit) to check in. Check with the facility for details.

If you book with a credit card and decide not to use the booking, be sure to cancel your booking at least 24 hours in advance. If you do not cancel, all or part of the booking may be charged to the credit card whether you use it or not.

All prices are subject to change, without prior notice.

Request our Free Airport Pickup

We will greet you at the airport
Our pickup service for Spring/Summer will start on May 2, 2016 and close on June 30, 2016. If you are arriving between these dates, please request airport pickup service using the link below. If you are arriving outside of these dates you may take a taxi at the St. John's airport (YYT). Ensure you request a taxi receipt from the driver and keep your taxi receipt so that we can reimburse you up to a maximum amount of $30 Canadian dollars. If the taxi fare is over $30, you are responsible for the difference. Eligible students must be new international students to Memorial. Airport pick up requests can now be made online. You must request airport pick up services using the link below once your MyMUN account has been set up.

Are you an English as a Second Language (ESL) student?
If you are joining the 12-Week Intensive English program and you are arriving in the Spring/Summer sessions, please request the airport pickup service by contacting

Are you taking a taxi alone or is someone else picking you up?
We will still pay the taxi cost from the airport to your accommodation. Bring your taxi receipt to the ISA office and we will reimburse you a maximun amount of $30 Canadian dollars. Eligible students must be new international students to Memorial.

Please contact to request airport pick up in the Spring/Summer semesters, however you may also follow these steps in order to request airport pick up at the St. John's International Airport (YYT):

1. Setup your Portal account ( and MUN e-mail account ;

2. Click the green button below and log in your Once you log in, you will be landing on the ISA Services webpage;

3. You are required to order a campus card on the ISA Services webpage before you request airport pick-up service.

4. Complete the pick-up request form;

5. Check your MUN e-mail account to see if you receive the confirmation e-mail from the ISA office. If not, please contact our Arrival's Program Coordinator at

6. Please book temporary accommodations prior to arrival to ensure you have a place to stay unless you have already secured accommodations.

Do you still have questions? Email

Online Check-in with the ISA office

You are expected to check-in on-line with the International Student Advising Office (ISA) before you arrive in St. John’s and to visit the ISA office after you arrive in St. John’s. The online check in is required to help you avoid the line-ups when you are in the ISA office and make your check-in a smooth experience!


1. Setup your Portal account ( and MUN e-mail account ;

2. Click here. You will log in your Once you log in click the 'students' tab at the top of the page, and then click 'ISA Services' in the    bottom right hand corner. You can proceed by checking in with us from this  location.

3. Follow the instructions and answer the questions on each screen. Please    note you may not be able to answer all the questions. It is OK to leave the  question incomplete if you are unable to answer.

Visit the International Student Advising Office
When you arrive, visit our ISA Check-in Fair at 1000H Corte Real Building. All international students must visit the ISA Office as soon as possible upon arrival. Our office hours are from 9am-1pm, 2pm-5pm from Monday to Friday. The check-in process takes 30 minutes. Please allow enough time before our office closes to check in.

Register for Math Placement Test

Determine if you are required to write the Math Placement Test and when

Check your requirements
If you plan to take a math course you are required to write the math placement test on campus.

Register for the math placement test before you register for a math course.

You must be registered for the math placement test before you can register for a math course.
The Math Placement Test will take place on November 30, 2015 at 7:00pm and January 6, 2016 at 7:00pm (2 sections). See MPT information HERE. Students may register online as they would any other course.

Do you still have questions? Email

Register for your Courses

Graduate Level:

See our registration guidelnes.

For more information about Graduate orientation visit Graduate Orientation Website

Undergraduate Level:

This is an important step in your arrival. It is expected that you will register in advance. Registering in advance will help our faculty and staff prepare for your arrival.

Register at your assigned time
We will provide you with a date and time for your registration. It is important to register then because many courses fill quickly. You will be competing with thousands of other new students. Registering on time will give you an advantage. Registering on time will help you to choose classes which suit your schedule. You should also make sure that you have your email account set up; as the registration times and all other relavent information will be sent to you via email.

Learn about registration
Visit our registration guidelines

Seek help with registration
Use our step by step instructions. We also have people who are waiting to help you. Email, chat with us live at munlive, or call (709) 864-8801/8802. In addition, "Front Counter Assistant" information system is avialble to help you. This is a new feature that will be available as a link from within Memorial Self-Service at the beginning of registration.

Remember to drop courses that you won't be completing
Don't forget to drop any course for which you are registered to avoid unneccessary tuition fees or zero grades on your transcript. This applies whether you are in Canada or at home. See our university calendar for deadlines.

Consider taking less courses in your first semester so you are not overwhelmed. The minimum is 3 courses for full time students.

Do you still have questions? Email Consider taking less courses in your first semester so you are not overwhelmed. The minimum is 3 courses for full time students.

Do you still have questions? Email

Attend Orientation

Orientation events are prepared to provide information specific to student groups. Registration in advance is required for some events. Check below for details.

Attend Orientation

Orientation events for all new Undergraduate students

Orientation for all students-undergraduate level and transfer students takes place only at the beginning of the Fall and Winter semesters. If you arrive in the Spring, you are can still attend the Fall orientation, but to get important information that will help you get orientated when you arrive, you should visit the ISA office to check in- information about this below.

Details and orientation registration

Orientation events for all new Graduate students

Orientation for all students graduate level and transfer students takes place only at the beginning of the fall and winter semesters. If you arrive in the spring, you are can still attend the Fall orientation, but to get important information that will help you get orientated when you arrive, you should visit the ISA office to check information about this below.

Details and orientation registration

Online Check in with the ISA

ISA Check-in
All international students must visit the International Student Advising when they arrive. Bring your passport and study permit to 1000A Corte Real (ISA Map). Our office is open Monday to Friday 9am-1:00pm, 2pm-5:00pm. New students are welcome to visit our office anytime we are open, however, you should allow for 30 minutes for your first visit.

Virtual Orientation
Join our Discussion Group and discover what awaits in each building on the St. John's campus. Date and time to follow or email for details. Location will be in the ISA Social Room, 1000H Corte Real (ISA Map).

Welcome Event
A welcome event for new students will go as planned in early Winter, 2016. Details to follow, or check back for updates or email ISA.

Ask for help from our volunteers
When you arrive, student volunteers will be at our office ready to assist you with the things you need to do. They will guide you around campus and to common stops for new students off campus.

Orientation for full-time Intensive English Program (ESL) students

All new ESL students must attend each day of orientation. For registration details for winter 2016 email for more information.

Don't miss orientation. Orientation will give you guidance, help you settle in and give you the opportunity to make new friends.

Know about required Health Insurance 

All registered international students are required to purchase Memorial University's Foreign Health Insurance Plan.

This insurance is effective the first day of the first month of your first semester. (Fall semester - September 1, Winter semester - January 1, Spring semester - May 1). If you will arrive before this date, arrange your own health insurance coverage from the first day you arrive until the effective date of Memorial University's Foreign Health Insurance.

  • Check the cost of foreign health insurance
  • More information about health insurance

Insurance Costs

For the 2013-2014 academic year, health insurance costs are (all costs inlcude applicable taxes):

Single Student: $206.84 per semester
Single Medical Student: $620.52 per year
Married Couple: $413.68 per semester
Married Couple with One Child: $620.52 per semester
Married Couple with Two Children: $827.36 per semester

Paying for your Insurance
Your student account will be charged at the beginning of each semester. You can pay your insurance fees in person at the Cashier's Office (Arts and Administration Building, Room 1023), or online with a credit card on the Memorial Self Service.

More information about Health Insurance

All registered international students are automatically enrolled in the Foreign Health Insurance plan. For information on this plan and what it covers, click here. Full time international graduate students are also automatically enrolled in the Graduate Student Union (GSU) dental plan. 
Automatic coverage does not apply to students on a work term, dependents of students, post docs or some visiting researchers. 
You might be eligible for public health care offered through the Government of Newfoundland and Labrador called MCP or Medical Care Plan.
You may also meet eligibility requirements to opt out of the Foreign Health Insurance and/or transfer into one of the student union plans. 
It is important to understand your health insurance coverage and the health care system in Canada. That is why when you arrive to St. John's, you must visit the ISA Office for information about your insurance. If you are attending the Grenfell Campus in Corner Brook you must meet with Shanda Williams in Student Affairs.

Do you still have questions? Email

International Student Cost

Calculate your International student costs

Transfer Tuition Fees and Expense Money

Arrange to have tuition and expense money transferred in advance. Do not travel with large sums of cash.

Tuition fees are due on September 9, 2015, the first day of fall classes. After this date a late fee will be charged to your Memorial University financial account.

Students are required to pay their fees prior to September 9, 2015 in this spring semester. Fees can be paid using Memorial Self Service. This is the fastest and easiest way but must be done by Mastercard. Fees can also be paid in person at the Cashiers Office or by direct bank transfer prior to arrival. For more information about fees payment contact the Cashiers Office at 709-864-8226.

Please note: effective July 1, 2013, Moneris, Memorial's clearing house for credit card payments, will charge a 1.95% convenience fee to those who use a credit card to make payments on student accounts.

Create a bank account online
Transfer your money to that account before you leave. This should take 2 to 3 business days. You can then pay your tuition by debit card or cheque. There are many bank locations close to campus.

Use a credit card that will work internationally
If you decide to pay by credit card make sure that it is an international credit card and is recognised in Canada.

Acquire a bank draft or money order

  • Go to your bank in your home country and ask them to give you a bank draft that you can later deposit in a Canadian bank.
  • Wire your tuition and oncampus housing fees to your Memorial University student account.
  • Contact our cashier's office for instructions. Include your student ID number.

Only tuition, housing fees and other university-related fees should be transferred to your student account. Personal funds should be transferred to a bank account.

Do you still have questions? Email

Pack your Suitcase

Bring traditional and casual clothing
People dress casually in St. John's, but you may want to bring some traditional or cultural clothing with you for special events.

Do not put valuables in luggage you plan to check in at the airport.

Bring clothing to suit any weather
The weather here can change quickly, so we suggest that you come prepared for everything our Newfoundland climate can produce. Bring a warm, water-proof coat, a warm hat and gloves, and warm boots for the winter. (If availability is a problem at home you may purchase these items when you arrive). For the summer, bring shorts and t-shirts (and a light jacket for the evenings). Bring long pants, sweaters for the spring and fall. If you are coming for the Fall or Spring semesters, don't be too worried about preparing for extreme cold. Usually it is warm in Newfoundland from May to the end of September. If you are arriving in the Winter semester though, make sure to bring layered clothing for when you get off the plane.

Bring a bilingual dictionary
If you have one, bring a bilingual dictionary. It will help you in your classes.

Bring cooking supplies
You may or may not need cooking utensils depending on whether or not you have purchased an on-campus Meal Plan. Even if you have, there are kitchen facilities in both Paton College and Burton's Pond Apartments that are available for your use. You may also wish to bring special spices from home. St. John's has some specialty stores where students can buy some international ingredients, but it can be difficult to find exactly what you need. You may also want to bring tea or coffee from home to share with everyone at our weekly Coffee Clubs.

Bring bed sheets, pillows and towels
You should pack a pillow, sheets or a quilt, and a towel or two for the first few nights you are here. Once you have settled into your new home, you may want to purchase new blankets and pillows at a local store.

Purchase a voltage converter for your electronic equipment
If you bring any electronic equipment (stereos, computers, hair dryers), you should make sure that it is compatible with Canadian voltage (110 volts, 60Hz). Before you leave home, you may want to purchase a voltage converter or a plug adapter if you are bringing electronics with you. Most students wait to buy electronics until they are here, but many bring their cellular/mobile phones, digital cameras, and digital organizers.

Please refer to the Arriving in Canada page on the Citizenship and Immigration website, which tells you exactly what documents you need to show to the immigration officer when you first arrive in Canada.

Prepare to Travel

Keep important documents with you at all times
Keep important documents with you at all times when you are travelling. This includes your acceptance letter from Memorial University, your study and travel authorization documents (if authorization is required), and your airport pickup information (if airport pickup was requested).

Bring cash
Bring only enough Canadian or American cash for a few days' expenses (or a credit card). Buy traveler's cheques. They are easier to replace if they get lost or stolen. Traveler's cheques should be available from your bank.

Learn the restrictions of your airline
Free meals are not available on some airlines. Bring cash to purchase a meal or bring food with you. Also check the airline travel requirements. Restrictions exist on travelling with liquids and gels.

Travelling tips
Drink lots of water, get up from your seat often and stretch your legs, wear loose clothing and don't forget to put a set of clothes in your carry on luggage.

Contact your family
Email or call your family as soon as you arrive to let them know that you have arrived safely.

Do you still have questions? Email

Join our Online Sessions/Webinars

New Student Online Rooms/Webinars

The Internationalization Office will be offering an online room session/webinar regarding pre-arrival information for new international students on December 7, 2015. This online session is a way to provide pre-arrival support for new international students. Another upcoming online session will include an introducation to the MUN Mentors Program for international students which will also be held on December 7. You do not need to pre-register for the online sessions, simply copy and paste the link into your browser (when link is available). Links to the online sessions will be available in the upcoming weeks prior to the start of each online session. It is recommended that you go through the "Online Rooms set up & Technical Help" a couple of days before to ensure compatibility. On the day of, you can login approximately 30 minutes prior to the beginning of the Online Session.

A few tips:

Please select the “GUEST” option for logging in.

For privacy reasons we recommend using your first name only as a user name.

  • The direct link to the Launch a Test Online Room is HERE
  • Setup & Testing Information can be found HERE
  • The user interface is explained HERE

The list below are the online session(s) being offered by the ISA office and times are stated in the Newfoundland time zone

International Student Pre-arrival

Online Session

Winter 2016

December 7, 2015

10:00 AM to 10:45 AM (NL Time)

Please click HERE to join session on Dec-7

Online Session for MUN Mentors Program

Winter 2016

December 7, 2015

11:00 AM to 11:45 AM (NL Time)

Please click HERE to join session on Dec-7

You may enter the online session(s) above well before the start of the session(s). You are also welcome to sample an online room to become familiar with our system. Resource link:

See other information sessions


Internationalization Office

230 Elizabeth Ave, St. John's, NL, CANADA, A1B 3X9

Postal Address: P.O. Box 4200, St. John's, NL, CANADA, A1C 5S7

Tel: (709) 864-8000