Frequently Asked Questions - Arrivals During COVID
- Do the new measures to enter Canada apply to students?
- What should I know if I decide to proceed with my plans to travel to Canada?
- Who is responsible for the cost associated with this quarantine and what does it include?
- How do I book a hotel at my point of entry?
- If my flight is rebooked, what do I do about my accommodations in Newfoundland?
- After the 3-day stay in a hotel at the port of entry, do I have to quarantine in Newfoundland?
- I have questions that I don’t see here. Who do I contact?
- Where can I find information on COVID-19 vaccinations?
- Am I exempt from pre-entry requirements to Canada?
On January 29, 2021, the Government of Canada announced that new travel restrictions for international travelers will come into force on February 22, 2021. To read the Government of Canada News Release, click here.
Border officers may have some level of discretion in applying these new measures at the port of entry. Be prepared to present the officer with documents that support your reason for travel (i.e. study) as outlined here.
2. What should I know if I decide to proceed with my plans to travel to Canada?
You should be prepared to follow the measures as stated by the Government of Canada, which includes a mandatory COVID-19 test upon arrival, booking a 3 day hotel stay at an approved hotel at your Canadian port of entry at your own cost, and making adjustments to your flights and self-isolation location at your final destination in Newfoundland and Labrador. More details about this process are available here.
For new international students, if you do cancel your travel at this time, then you will lose your on campus self-isolation booking. As we cannot guarantee when we will be able to provide you with another booking, you should not reschedule your travel until you have gone through our Arrivals Process again.
For returning students, if you do cancel, you should not reschedule your travel until you have gone through our Arrivals Process again. Please notify the last person you were in contact with to update them of your changed or cancelled plans.
Students should reach out to the airline and cancel/re-book as advised by their airline or travel agent. We recommend you book your flight to Newfoundland at this time too, and do not wait to do so until you’re in Canada.
3. The federal government has indicated that all together, the costs of the test and the stay at a designated government quarantine facility could be up to $2,000. Who is responsible for the cost associated with this quarantine and what does it include?
Travellers to Canada are responsible to cover the cost of the 3-day stay in government-authorized accommodation. The cost of each hotel varies by location and travellers will be informed of the cost and be able to select the hotel at the rate they prefer via the Hotel Booking phone process.
If a traveller receives a positive result from the COVID-19 molecular test conducted on arrival, they will be transferred to a federal designated quarantine facility or other suitable location as determined by a Quarantine Officer for the remainder of the 14–day isolation period. The student is not responsible for the costs for time spent in a federal Designate Quarantine Facility.
4. How do I book a hotel at my point of entry?
Please refer to the Government of Canada website on how to book. Find information here. Note that the booking process requires calling a 1-800 number, and callers outside of North America should Google “How to dial a 1-800 number in X country” in order to connect. We understand that there may be significant wait times before reaching a booking agent and would recommend students call well in advance of their travel.
There are a number of hotels to choose from, located near each of the four international airports in Vancouver, Calgary, Toronto and Montreal. Costs of these hotel stays may vary at each location. The price will include costs associated with the room, food, cleaning, infection prevention and control measures, security and transportation. Hotels can be booked over the phone by providing a credit card number.
5. If my flight is rebooked, what do I do about my accommodations in Newfoundland?
If you are booked into on campus accommodations, a member of our Arrivals Team will work with you and our Housing Office to make adjustments to your reservation as necessary. Your self-isolation room will be held for you ONLY if you confirm your flight to Newfoundland prior to your arrival in Canada.
If you are self-isolating off campus, you should connect with the hotel, Air BnB, or landlord as appropriate to make the necessary adjustments to your reservation.
6. After the 3-day stay in a hotel at the port of entry, do I have to quarantine in Newfoundland?
Yes, assuming your PCR test administered upon arrival in Canada is negative, you will need to proceed to your final destination in Newfoundland. There you will complete the mandatory 14 day self-isolation.
7. I have questions that I don’t see here. Who do I contact?
First, review the Government of Canada website for travel advice or call 18337844397 for questions about the Travel Restrictions. Next, reach out to the person who was last in contact with you about your arrival. Finally if your question still has not been answered reach out to firstname.lastname@example.org OR email@example.com OR firstname.lastname@example.org.
8. Where can I find information on COVID-19 vaccinations?
Please refer to the COVID-19 Immunization Plan for Newfoundland and Labrador found here.
9. Am I exempt from pre-entry requirements to Canada?
All travellers, whether they have been vaccinated, have tested negative or have recovered from COVID-19, must get a COVID-19 test within 72 hours before boarding a flight or crossing the land border to Canada. They must also take a COVID-19 test on arrival, and they must take another test on the 10th day of their quarantine.
You may be exempt from the arrival testing at the airport and 3-night hotel stay, please see the Government of Canada website for up to date info.
Finally, this information is what we know to be true at this time. It may change as the regulations are implemented and/or as we receive more information. We will continue to contact you with updates as we have them and update this page.