We cannot provide hands on technical support for personal computers. We are strictly authorized to work on university owned hardware only. We can provide general advice and suggestions on where to go to fix any issues.
*Note that these services are available only to engineering students, faculty and staff.
Instructions on how to submit a support ticket to ECS.
Information regarding labnet accounts, computers, and printing.
Download free Microsoft products such as Windows 10, Visio, Project, Visual Studio and more.
Get Imagine Here
Instructions on how to download and install SolidWorks 2018-2019.
Get Solidworks Here
Mac users will need to install Windows 10 first. Instructions can be found here.
Download student version of AutoCad.
Download student version of Ansys.
Download student version of Matlab.
Information on obtaining Microsoft Office 365.
SolidProfessor provides online engineering courses to supplement class material. It has learning material for Solidworks, AutoCAD, MatLab and ANSYS. SolidProfessor can be accessed on the computers in EN3000 / EN3029 and the Student Success Centre (EN3076).
Information on MUN Login, my.mun.ca, MUNmail and more. Access to MATLAB, Microsoft Office 365, and McAfee.
Support resources for Desire2Learn.
Support resources for general services such as email and @Memorial wireless network.
Use your MUN login credential to connect to the @Memorial wifi network available throughout campus. If you have issues connecting, please drop by the ECS Office (EN3020) for assistance or visit ITS Help Desk in the ASK Office (UC-3005) or The Commons (main floor, QEII Library)
Provides student support for a wide array of services.
Custom computer assemblies, repairs, upgrades, and system design. Authorized service provider for TOSHIBA and APPLE computers. Repairing of computer equipment, including laser printers, 3D printers, UPS power supplies, computer monitors, scanning devices, hard drives, optical drives, and more. Data recovery and backup from hard drives, USB flash drives, etc. Hard drive destruction, sanitizing, and cloning