About Us

ECS is currently able to assist you in the following areas:

  • Guidance for students in:
    • Printing
    • WiFi
    • LabNet accounts
    • MUN-supplied software
    • General IT inquiries
  • Support for all University computer hardware and software in Engineering and Applied Science labs and home rooms.
  • Installation and activation of software that has been purchased by University faculty and staff for University purposes.
  • Support for PCs, laptops and tablets that have been purchased by faculty and staff members through the Computer Purchasing Centre (CPC).

Please note: We will make a reasonable best effort to support non-standard PCs, laptops and tablets that are purchased from other sources, provided they comply with the CPC’s minimum standards.

How to reach us:

  • Visit EN3020 during office hours (8:30 AM – 4:30 PM, Monday through Friday).

  • Access the ticket system by clicking the ‘Open a Support Ticket‘ button at the top of the screen. (If you need help using the Ticket System, please review the user guide.)

Contact

Faculty of Engineering and Applied Science

230 Elizabeth Ave, St. John's, NL, CANADA, A1B 3X9

Postal Address: P.O. Box 4200, St. John's, NL, CANADA, A1C 5S7

Tel: (709) 864-8000