Recent or current travellers

Questions with an asterisk (*) are new or recently updated.

*I am currently traveling outside of the province. What should I do in light of the changing situation in relation to COVID-19?

Upon returning to Newfoundland and Labrador from elsewhere in Canada or from any country you are now being advised to self-isolate for 14 days. Monitor yourself for fever, cough and difficulty breathing for 14 days. If you have any of these symptoms, call the provincial Healthline at 811. More information: https://www.gov.nl.ca/covid-19/. Updated 5:40 p.m., March 20.

I’m currently out of the country. If I require COVID-19 testing or treatment, is that covered by insurance?

Information on this question can be found at the sites below.

I am out of the country on university-related travel and I want to come home. Will the university pay for the costs associated with changing my itinerary?

Call your airline first as many are offering changes of itinerary for free. If you are not eligible for free itinerary changes, call your travel insurance policy provider (purchased insurance or credit card insurance) to inquire. The Canadian government is advising against non-essential travel abroad https://travel.gc.ca/travelling/advisories and this information may support a request for a full refund through your insurance.

Once you have advice on your potential claim from the insurance company, inform your coordinator (students) or unit head (employees) who can ensure the information is communicated and, if necessary, advise on next steps.

I travelled recently and am having symptoms of the COVID-19 virus. What do I do? What is the protocol for self-isolation when you share an apartment with others?

If you are having symptoms, immediately self-isolate and call 811. For information on self isolation, visit the Government of Canada's public heath website: (COVID-19): How to isolate at home when you have COVID-19.

I know students, faculty or staff who have recently returned from an active COVID-19 zone. Should they self-isolate?

Anyone returning to Canada must self-isolate for 14 days. More information: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/latest-travel-health-advice.html.

If a colleague is self-isolating due to recent travel, should others who have come within 2 metres of that person self-isolate as well?

Public Health Canada provides this guidance about preventing the spread of the virus:
https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/prevention-risks.html.

I am a recent traveller in self-isolation and I need supplies. Is there anyone I can contact for help?

If you live in residence or Burtons Pond please contact Residence Life at 864-7590 or email housing@mun.ca.
If you live off campus, please call Student Support at 864-7594 or email studentsupport@mun.ca.
Grenfell students: Please contact studentservices@grenfell.mun.ca if you are in self-isolation and need supplies.

*I am a Canadian student on a Study Abroad course or semester. Should I make arrangements to return to Canada now, before the end of my course?

Yes, if you have Canadian citizenship or permanent residency status, return to Canada ASAP. If you are returning from outside of Canada you need to self-isolate for 14 days as per current Government of Canada guidelines: https://www.canada.ca/en/public-health/services/diseases/2019-novel-coronavirus-infection/latest-travel-health-advice.html.

Please note, if you are exhibiting symptoms of COVID-19, you may not be permitted to board a flight to Canada.

Further guidance regarding implications to your academic program will be forthcoming from the university. Updated 6:40 p.m., March 16.

*I am an international student at Memorial currently participating in a Study Abroad course or semester. Should I return to Canada, stay at the host institution, or go back to my home country?

If you are an international student abroad, the Canadian government has banned entry to most non-residents. To discuss your options for how to proceed, please connect with your Mobility Coordinator at Memorial or email international@mun.ca.

Should you choose to stay at the host institution, it is important that you check with your travel health insurance provider to ensure you have adequate coverage for the time you plan to stay in-country. Updated 6:40 p.m., March 16.

My university abroad has shut down and coursework is continuing online. Should I stay here in the host country?

No. You should return to Canada as per the recommendations of the Government of Canada’s travel advisory on March 14: https://travel.gc.ca/travelling/health-safety/travel-health-notices/221.

*What about inbound travel — visiting researchers, incoming students for exchange or Memorial students/employees returning home?

Any traveller to Newfoundland and Labrador from elsewhere in Canada or from any country you are now being advised to self-isolate for 14 days. Monitor yourself for fever, cough and difficulty breathing for 14 days. If you have any of these symptoms, call the provincial Healthline at 811. More information: https://www.gov.nl.ca/covid-19/. Updated 5:40 p.m., March 20.

Contact

COVID-19

230 Elizabeth Ave, St. John's, NL, CANADA, A1B 3X9

Postal Address: P.O. Box 4200, St. John's, NL, CANADA, A1C 5S7

Tel: (709) 864-8000