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Web Assistance

The Off-Campus Housing Office
314 Hatcher House | Monday – Friday 9:00 a.m. to 5:00 p.m.
(709) 864.3765 or (709) 864.4796 | och@mun.ca
If you cannot find the answer which you are looking for, please contact our office at the above information.
How do I create a landlord account?
- Go to www.mun.ca/student/ochClick on 'Post an Ad' under 'For Landlords' on the right hand side of the screen.
Note: this will open a new window.
- Click on 'Register' at the bottom of this window.
- Fill our your personal information.
Note: this is a landlord profile and will be kept for OCH records
Note: if you DO NOT want your email information automatically shown on our website click NO before you click submit. Phone numbers must be attached to the listing.
How do I log into my landlord account?
- Go to www.mun.ca/student/ochClick on 'Post an Ad' under 'For Landlords' on the right hand side of the screen.
Note: this will open a new window.
- Your 'Login ID' is your email address and your 'Password' is the password you created while completing the registration process.
- You must have a registered account in order to sign into the landlord menu.
- Click 'Login In' after you have filled in your 'Login ID' and 'Password.'
How do I post a listing for the first time?
- Go to www.mun.ca/student/och
- Click on 'Post an Ad' under 'For Landlords' on the right hand side of the screen.
Note: this will open a new window.
- Your 'Login ID' is your email address and your 'Password' is the password you created while completing the registration process.
Note: You must have a registered account in order to sign into the landlord menu.
- Click 'Login In' after you have filled in your 'Login ID' and 'Password.'
- Click on 'Submit Listing' on the left hand side of the page under the 'Landlord Menu.'
- Fill in the address of the property, city, and postal code. After this is complete click 'Next.'
Note: if you do not want the street number publicized with the information, just write Allandale Road instead of 57 Allandale Road.
Note: this section of the listing is case sensitive, so be sure to capitalize when applicable.
- The next step requires information about the property including: house, apartment or room for rent, the number of bedrooms available, the number of bedrooms in total, and number of bathrooms available. After this is complete click 'Next.'
- The next step requires information about rent, including: rental cost, what utilities are included (if any), and features included in the apartment. After this is complete click 'Next.'
- The next step requires information about the type of tenant you would prefer, including: male or female, mature, no pets, etc. After this is complete, click 'Next.'
- The final step is information about the area your property is located in. This is to allow potential tenants to be aware of the facilities that are located within a 10-15 minute walk of your property. After this is complete, click 'Finish.'
- As a first time user, your property is now submitted to Off-Campus Housing for approval. When your property is approved, you will receive an email instructing you how to set up a site visit.
Forgot Your Password:
- If you have forgotten the password to your 'Landlord Menu' you must generate a new one.
- Go to 'Landlord Menu.'
- Enter the email you have registered with Off-Campus Housing in the 'Login ID.'
- Click 'Retrieve Password.'
- A new password will be sent to the email which you entered in 'Login ID.'
Note: please check your junk mail, as the email may have gone there instead of your inbox.
Note: do not copy and paste the password, as it will copy a space which is not a part of the password. Please write down the password and manually enter it into the password box on the website.
Changing Your Password:
- If you would like to change your password, login into to your landlord menu.
- Click on 'Update Profile.'
- Scroll to password and re-enter a new password that you will remember.
- Click 'Save.'
Reactivating a Listing:
- Sign into 'Landlord Menu.'
- Click on 'My Properties.'
- Click on the address you wish to re-activate.
- If you are not making changes:
Note: Scroll down and click 'Activate this listing.'
Editing a Previously Listed Property:
- Sign into 'Landlord Menu.'
- Click on 'My Properties.'
- Click on the address you wish to re-activate.
- Update any necessary information, ie. Date available, rent, utilities.
- Scroll down and click 'update.'
Note: The changes will now need to be approved by the Off-Campus Housing Staff. You will receive an email instructing you to re-activate the listing when an Off-Campus Housing staff member has approved your content.
- When the content has been re-approved, follow the steps under 'Reactivating a Listing' to have your property advertised.
Submitting Another Property:
- Sign into 'Landlord Menu.'
- Click on 'Submit Listing.'
- Follow the 5 steps including the information about the new property, as outlined under 'First Time User.'
Note: A site visit must be completed on the new property.