Information Gathering Using Professional Investigating and Interviewing Techniques
Maximize the quality and quantity of information gathered from individuals in an ethical fashion and make informed, consequential decisions.
Interviewing, Information Gathering, Questioning

Information Gathering Using Professional Investigating and Interviewing Techniques

Maximize the quality and quantity of information gathered from individuals in an ethical fashion and make informed, consequential decisions.

Information Gathering Using Professional Investigating and Interviewing Techniques guides participants through the methodology for gathering information when investigating incidents, undertaking fact finding for client projects, interviewing potential employees, corporate planning, and other organizational requirements.  This seminar uses participant activities to improve understanding of the information presented and to provide the opportunity to practice tools and techniques.

This is a module in the Business Communication Program.


Benefits

For Individuals
  • Build skills for rapport building and active listening
  • Improve questioning and note taking skills
  • Learn the importance of preparation
  • Extract better quality information for decision making
  • Understand how to use the correct techniques to get the best information
  • Learn the components of memory and the memory process
For Organizations
  • Improve incident management
  • Gather complete and accurate information to make decisions
  • Develop comprehensive, successful client proposals
  • Improve employee recruitment and interviewing processes
  • Ensure successful corporate planning
  • Produce better organizational reports
  • Improve labour relations

Who Should Attend

Professionals whose success depends on the gathering of reliable information for corporate decision making and planning.  This seminar offers valuable information gathering skills development for business analysts, business owners, managers, HR professionals, key account managers, lawyers, corporate investigators, health professionals, social workers, law enforcement, occupational health and safety officers, wildlife officers, real-estate agents, and other professionals.


Details

Improve your information gathering skills through professional development in:

  • Identifying interview objectives 
  • Recognizing different types of interviews
  • Knowing the interviewing process
  • Planning and preparing for interviews
  • Building rapport 
  • Improving communication skills and managing conversations
  • Extracting reliable, accurate information
  • Dissecting interview responses
  • Taking notes and asking appropriate question types
  • Asking questions in a logical sequence 

Continuing Education Contact Hours: 14



Instructors

Brent Snook

Brent Snook is an Associate Professor in Psychology at Memorial University of Newfoundland. He holds a PhD in Psychology from The University of Liverpool, UK. He has conducted research on a range of investigative practices such as investigative interviewing and interrogation practices, and pseudoscience in the criminal justice system.

Brent's work has led him to collaborate with academic and professional bodies in The Netherlands, England, Germany, and Canada. His current body of work involves introducing the PEACE model of interviewing to Canadian police organizations. Together with Todd Barron, he has now instructed over 50 members of the Royal Newfoundland Constabulary (criminal investigation division) and several visiting officers from across Canada on scientific interviewing practices.


Todd Barron

Todd Barron is a police officer responsible for training all members of the criminal investigation division and new police recruits on investigative interviewing; developing new interviewing courses; and providing advice on interviewing protocols for ongoing investigations. He is also the police force’s primary polygraph examiner. 

He is Todd is a member of the international investigative interviewing research group (iIIRG), the Canadian Association of Police Polygraphists (CAPP), and has received training on the PEACE model of interviewing (advanced suspect interviewing) in the United Kingdom. Todd’s research interests pertain to the development of professional and ethical interviewing standards.



Scheduled Date(s)

June 18, 2015 - June 19, 2015

Price

$875 +HST

Register Now

Request More Information?

Inquire about future dates or request a specific delivery of this offering for a group.

Need More Information