Information Gathering Using Professional Investigating and Interviewing Techniques
Maximize the quality and quantity of information gathered from individuals in an ethical fashion and make informed, consequential decisions.
Interviewing, Information Gathering, Questioning

Information Gathering Using Professional Investigating and Interviewing Techniques

Maximize the quality and quantity of information gathered from individuals in an ethical fashion and make informed, consequential decisions.

Information Gathering Using Professional Investigating and Interviewing Techniques guides participants through the methodology for gathering information when investigating incidents, undertaking fact finding for client projects, interviewing potential employees, corporate planning, and other organizational requirements.  This seminar uses participant activities to improve understanding of the information presented and to provide the opportunity to practice tools and techniques.

 


Benefits

For Individuals
  • Build skills for rapport building and active listening
  • Improve questioning and note taking skills
  • Learn the importance of preparation
  • Extract better quality information for decision making
  • Understand how to use the correct techniques to get the best information
  • Learn the components of memory and the memory process
For Organizations
  • Improve incident management
  • Gather complete and accurate information to make decisions
  • Develop comprehensive, successful client proposals
  • Improve employee recruitment and interviewing processes
  • Ensure successful corporate planning
  • Produce better organizational reports
  • Improve labour relations

Who Should Attend

Professionals whose success depends on the gathering of reliable information for corporate decision making and planning.  This seminar offers valuable information gathering skills development for business analysts, business owners, managers, HR professionals, key account managers, lawyers, corporate investigators, health professionals, social workers, law enforcement, occupational health and safety officers, wildlife officers, real-estate agents, and other professionals.


Details

Improve your information gathering skills through professional development in:

  • Identifying interview objectives 
  • Recognizing different types of interviews
  • Knowing the interviewing process
  • Planning and preparing for interviews
  • Building rapport 
  • Improving communication skills and managing conversations
  • Extracting reliable, accurate information
  • Dissecting interview responses
  • Taking notes and asking appropriate question types
  • Asking questions in a logical sequence 

Continuing Education Contact Hours: 14



Instructors

Brent Snook

Brent Snook is a Professor in Psychology at Memorial University of Newfoundland. He holds a PhD in Psychology from The University of Liverpool, UK. His research pertains to the study of human behaviour within the criminal justice system. He aims to advance scientific and legal literacy within the criminal justice system and conduct research that improves the administration of justice. Specifically, Brent conducts research on a range of investigative practices such as investigative interviewing and interrogation practices, and pseudoscience in the criminal justice system. His current body of work involves introducing science-based model of information gathering to Canadian police organizations (i.e., The PEACE model). Together with Todd Barron, he has now instructed hundreds of practitioners around North America on evidence-based interviewing practices.


Todd Barron

Todd Barron served as a police officer for over 27 years being promoted to the rank of Inspector. He has a Master of Science degree in Experimental Psychology from Memorial University, and an undergraduate degree from Memorial University with a major in Police Studies and a minor in business. His policing background includes training as a polygraph examiner, work in the area of Major Crimes, as well as being in charge of his departments’ investigative Interviewing unit. He was responsible for training all members of the criminal investigation division, patrol services, and new police recruits on investigative interviewing practices; developing new interviewing courses; and providing advice on interviewing protocols for ongoing investigations. He is a member of the international investigative interviewing research group (iIIRG), the Canadian Association of Police Polygraphists (CAPP), and has received training on the PEACE model of interviewing (advanced suspect interviewing) in the United Kingdom.  Todd has given many talks on ethical interviewing practices at Osgoode Law School; York University in Toronto; and Brooklyn Law School, Brooklyn Heights, New York City; and other organizations. He has also co-authored several published works on interviewing practices. Todd’s research interests pertain to the development of professional and ethical interviewing standards.



Scheduled Date(s)

February 19, 2018 - February 20, 2018

Price

$945 +HST

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