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Director's Message

Darrell Miles, director of Facilities Management

As a team, the employees of Facilities Management share a common vision of providing exemplary services and support for all areas of Memorial University. This vision of excellence is clearly defined in the department's Mission and Vision Statement, and I encourage all visitors to this web site to take a little time to review this document.

It is through a process of continuous improvement, on both an individual and collective basis, that we will work towards a partnership of excellence. The Facilities Management team recognizes the need to work in consort with the rest of the University community to ensure that Memorial continues to develop as a quality learning institution and a cornerstone in the social, economic, and cultural development of our province.

We know that the efforts and contributions of our staff are appreciated throughout the University, and we are genuinely concerned that our customers receive both quality and timely service. On occasion, circumstances may prevent us from meeting the expectations of our customers. In those situations, bring forward your concerns and allow us the opportunity to respond and address them as they arise.

We do hope our web site proves to be a useful tool in ensuring your ease of access to our services and in clarifying what we can provide to you, our customer. If you have any queries regarding this site, please e-mail me at dmiles@mun.ca.

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