The Counselling Centre is dedicated to providing high quality individual and group counselling, career planning, and academic support functions. By maintaining a policy of confidentiality for counselling functions, your privacy is respected and better care is promoted. An important way of insuring confidentiality is to provide you with detailed information regarding our policy on confidentiality and understanding the nature of communications between you and a counsellor and/or counsellor trainee.
The Counselling Centre faculty, staff, and professionals in training regard your inquiries and counselling discussions as private and confidential. No information of any kind is given to anyone outside of the Counselling Centre unless you specifically request it in writing, except in one or more of the situations listed below.
- serious immediate threat to your life or welfare
- serious immediate threat to the life or welfare of another person
- suspicion of child abuse (children under the age of 16)
- report of imminent danger to the community at large
- court subpoenas
No one outside the Counselling Centre staff may have access to
your records and no one outside the Counselling Centre may be given
information without your written consent. Counselling records are
maintained separately from general health records. Access to records
by the Counselling Centre staff is limited to those who have a
legitimate need to know.
Counselling records are available for your review with your counsellor. Information conveyed to the Counselling Centre by someone other than clients is not considered confidential and may be shared. There may be times when the Counselling Centre may need to contact you or respond to you via voice mail, facsimile machine, cellular phone, email, and/or answering machine, unless you instruct us otherwise. It is important, however, for you to realize there is the potential that these messages could be inadvertently received or overheard by an unintended third party.
At your request, your counsellor will clarify the purpose of any
specific procedure or intervention. The risks, benefits, and
reasonable alternatives to therapy will be explained to you by your
counsellor if you wish.
If you have any questions on confidentiality or other procedures, please bring them to the attention of your counsellor. The Counselling Centre encourages you to help us maintain high quality care through your active participation and knowledge.