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FAQ - Students

Q: What is CEQ?

A: The Course Evaluation Questionnaire (CEQ) is the universal course evaluation instrument for the student rating of courses and instruction at Memorial University. In 2000, Senate approved the adoption of the CEQ and the administrative policies and procedures for course evaluation ("Student Rating of Courses and Instruction Administrative Policies and Procedures").

Q: What courses have to complete the CEQ?

A: The Administrative Policies and Procedures for Student Rating of Courses and Instruction specify that the evaluation procedure for all courses at the university shall include the administration of the CEQ, with the exception of the following types of courses:

- Courses with enrollment less than 10,
- Team-Taught or modularized courses,
- Correspondance courses,
- Web based courses,
- Non-degree-credit courses.

Theses types of courses may be evaluated by a method not including the CEQ. All other courses are referred to operationally as 'CEQ-mandated' courses (Please note that at the October 12, 2004 meeting, Senate approved the use of the CEQ for graduate courses with greater than 10 students enrolled).

Q: Are there specific instructions for administering the CEQ?

A: Yes, there are specific instructions for administering the CEQ. To view these instructions, click on the following link:

- Instructions for In-Class Administration (Instructors, staff volunteers)

Q: When does the CEQ administration occur?

A: The Course Evaluation Questionnaire will be administered during the last two weeks of class in a 12-13 week semester (Fall, Winter, Spring), and during the last week of class in a shorter session (Intersession, Summer session).

Q: Who administers the CEQ in my class?

A: The department administrative office will be responsible for distribution of the questionnaire in each class, according to the following principles: the CEQ shall be administered by a person appointed by the department head but who is other than the course instructor or a student in that course section.

Q: There are less than five students in my class. Will my answers still be anonymous?

A: If the CEQ is used to evaluate a low-enrollment course, CIAP will not return the original CEQ forms to the instructor if fewer than 5 students responded. Instead, a type-written transcript of the comments provided for questions 21, 22 and 23 will be provided.

Students are advised to write only what they wish their instructors to see. In courses where there are 5 or more respondents, the original course evaluation questionnaires are returned to the instructor after the final grades have been submitted and the instructor may recognize a student's handwriting.

Q: Who sees the written comments on the CEQ forms, i.e. questions 21, 22, and 23?

A: The instructor receives the original forms, with the written comments, after the final grades for courses have been submitted to the Registrar's Office. The only exception is for courses with less than five respondents. In these cases, the written comments are transcribed and sent to the instructors and the original forms are not returned.

Q: What happens to the questionnaires once they are completed in class?

A: Questionnaires are collected and put in an envelope by the individual appointed by the department head. The envelope is sealed, signed by the individual, brought to a designated drop site on campus and then picked up by the Centre for Institutional Analysis and Planning (CIAP). CIAP is then responsible for processing the CEQ and reporting the results after final grades have been submitted. The original CEQ forms are eventually returned to the instructors along with their course summary report, with the exception of courses with less than 5 responses.

Q: When will my instructor see the results of the CEQ for my course?

A: The CEQ results will be communicated back to the instructor and the Academic Unit Head AFTER the final course grades have been submitted to the Registrar’s Office.

Q: With regard to publication of results, where can the information be viewed and who can view it?

A: Results for course evaluations for the past five years will be made available electronically on the Student Self Service system. Students who have accounts (login names and passwords) for Student Self Service can see the results electronically.

Q: When will the CEQ results be published?

A: CEQ reports will be made available on the Student Self Service two weeks after course reports have been sent to instructors and Academic Unit Heads.

Q: How do I interprete the CEQ results?

A: There are three interpretation guides available on the CEQ web page:

Q: What is an "aggregate" summary report?

A: For courses taught starting in Fall 2005 and onwards, the aggregate information is now included in the summary report. This includes mean summaries of the Department and all of MUN.

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Q: I cannot locate CEQ results for a particular course. Why not?

A: There may be several reasons why a CEQ report for a particular course is not available for viewing. Reports are only published for courses mandated to use the CEQ. Any courses that are not CEQ-mandated but use the CEQ for evaluation are not included in regular CEQ processing. A report may also be unavailable for a course if a completed package of forms was not received by the CIAP office, if a completed package of forms was received by the CIAP office after the administration deadline or if the number of respondents for the CEQ-mandated course was less than five. Additionally, instructors have the ability to opt out of publication.

Q: I have forgotten my password/login for the Student Web. Who should I contact?

A: You can contact the Registrar's Office at (709)864-8260.

Q: I am taking a distance course through the D2L system (online.mun.ca) and my course is participating in the online CEQ pilot. What policies are in place for these courses?

A: The same policies that are in place for the in-class administered CEQ are also in place for the online pilot.

Q: If I have questions or concerns about the evaluation of a course, who do I contact?

A: For questions or concerns about the CEQ administration, please contact:

The Centre for Institutional Analysis and Planning (CIAP)
Rm A-1005, Arts and Administration Building
Memorial University of Newfoundland
St. John's, NL
A1C 5S7

Telephone: (709)864-4016
Fax: (709)864-4775
E-mail: ceq@mun.ca
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