FAQ –BlackBerry Passwords
Q: Why is Computing and Communications implementing passwords on
university Blackberry’s?
A:Primarily to protect any personal information that may be
contained on such devices as required by the Government of
Newfoundland and Labrador ATIPPA legislation. In the event of such
a device being lost or stolen, the presence of a secure password
policy will protect any data contained on the device.
Q:When will the new password policy go into effect?
A: Computing and communications intends to implement centrally
managed Blackberry password on Monday June 8th, 2009.
Q:Once the policy is implemented, what will I as a user see?
A: Once the password policy is in place, blackberry users who do
not currently secure their device with a password or have a
password that does not meet the policy’s password format will
be immediately prompted to enter a new password. Once the new
password has been accepted by the device, the blackberry will lock
itself automatically once the security timeout has elapsed
(currently set to 15 minutes). Note that you do not need to unlock
your phone to answer phone calls, and, although not the default,
you can set the Blackberry to allow the outgoing calls while locked
(instructions vary by model so consult your user manual).
Q:Can I disable the password requirement?
A: No. This policy is a requirement, and thus can not be disabled
by the end-user.
Q: What are the password requirements?
A: Password must have a minimum length of 6 characters.
Q: Can I adjust the security time out?
A: Yes. The default security timeout is set to 15 minutes (this is
the maximum value). This value can be altered by the end-user.
Q: What happens if I forget my password?
A: Computing and Communications can assist with a password
reset.
Q: What happens if I get my password wrong 10 times in a row?
A: If the devices see 10 failed attempts in a row the Blackberry is
then reset to factory default setting.
