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Project Scope & Vision

Project Scope (Initial Service)

 

This project will build a new desktop management service for Windows based pc’s and laptops that fall within C&C support (approximately 2000 machines), starting with those that are attached to the Memorial Domain.

The initial offering will include the following functionality of Microsoft’s System Center Configuration Manager (SCCM)

  • Inventory and reporting of hardware and software on p.c.'s
  • Microsoft software/operating system upgrades & Application Management (patching/upgrading for several non microsoft products)
  • Operating System installation
  • Remote Tools (assisting clients remotely)

 

Project Vision

Planning and design will take into consideration the expectation that the service will expand in the coming years

  • to a much broader base of machines
  • to avail of more functions of SCCM
  • to make this service available to other Memorial units

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