Telephone Resources

NL Help Lines

Local and toll free health help lines.

Provincial Health Line

Phone: 811

Mental Health Crisis Line

Phone: 811

Call if you feel like you are unable to cope, are thinking about suicide or if you are unsure where to turn for help. The Mental Health Crisis Line is a free, confidential service for individuals, family and friends. The crisis line is province-wide, 24 hours a day.


Local: (709) 753-2560
Toll Free: 1-855-753-2560

The Warm Line is a non-emergency, non-crisis telephone support and referral service. People with lived experience receive training to operate the service. Open 7 days a week, 11:00 am – 11:00 pm.

Kids Help Phone

Phone: 1-800-668-6868

Kids Help Phone is Canada’s only national service offering professional counselling, information and referrals 24/7 by phone, Live Chat, and Always There chat app through its free and anonymous service. Young people can connect in both English and French for the support they need, in the way they need it most. Open 24 hours a day, 7 days a week.

Crisis Text Line

Text "Talk" to 686868

Powered by Kids Help Phone, anyone in need, regardless of age, can text to speak to a trained crisis responder. Every texter is connected with a Crisis Responder, a real-life human being, trained to bring texters from a hot moment to a cool calm through active listening and collaborative problem-solving. All of our Crisis Responders are volunteers, donating their time to helping people in crisis. Open 24 hours a day, 7 days a week.

211 - United Way

Phone: 211

211’s telephone line and online directory help Canadians deal with life’s challenges. The service connects users with vital community and social resources, close to home and specific to their needs. From basic needs like housing and food, to support for seniors and children, to responding to crisis situations, 211 is there.