Supporting a Student in Crisis


If the student is in need of urgent support call Campus Enforcement and Patrol Office (709) 864-4100 and an immediate response will be activated.

Emergency situations include:

  • Concern for immediate safety
  • Experiencing or witnessing behaviour that is violent, destructive, harmful, aggressive or threatening to self or others

The Campus Enforcement and Patrol Office is here 24 hours a day/365 days each year to help provide a safe and secure working environment. All incidents and/or accidents on campus involving actual or potential danger to life or property should be communicated immediately to Campus Enforcement and Patrol at (709) 864-4100.

Students with urgent mental health concerns should avail of the following community-based services:

  • 24-hour Mental Health Crisis Line: (709) 737-4668 (local) or 1-888-737-4668 (province-wide)
  • Crisis Text Line: text "Talk" to 686868
  • Mobile Crisis Response Team: 1-888-737-4668 (St. John’s Region)
  • Psychiatric Assessment Unit: (709) 777-3021 or (709) 777-3022 - 24 hour Walk-in Crisis Service at the Waterford Hospital Site on Waterford Bridge Rd.
  • Health Sciences Emergency Department on Columbus Dr. in St. John’s: (709) 777-6335
If the student is in need of non-urgent support:

Any registered student can speak to a counsellor at the Student Wellness and Counselling Centre. Appointments can be made in person or by telephone, (709) 864-8500 (Option #2). Appointments can not be made via email.

The Student Wellness and Counselling Centre (SWCC) Hours:

  • Monday - Friday 8:30 a.m. - 4:30 p.m.
  • (Summer Hours 8:30 a.m. - 4 p.m.)

Any registered student experiencing a significant change in their personal, academic, or financial circumstances looking to speak to someone about supports can contact the Student Support Office at (709) 864-7594 or to schedule an appointment.

Student Support Hours:

  • Monday - Friday 8:30 a.m. - 4:30 p.m.
  • (Summer Hours 8:30 a.m. - 4 p.m.