COVID-19 and the Registrar's Office

The following pages are relevant to the services provided by or closely connected with the Registrar's Office. For University wide updates related to COVID-19, visit the COVID-19 Information Hub.

Current students should make sure to regularly monitor their email accounts for important updates or annoucements.

Service disruptions

Admission documents

For undergraduate applicants, Mail Services will continue to receive couriered documents and deliver them to Admissions Office. However, processing delays have been put in place to ensure our staff's health and safety.

Verification letters

Requests for enrolment verification letters are only being sent by email.

Requests for study extension letters and post-graduation work permit letters should be emailed to from their email address with name, student ID, program of study and graduation term expected.


At this time, we are unable to to provide hardcopy official transcripts. The pickup option has also been suspended.

We will email unofficial transcripts, at your request, to third parties. We will confirm your academic record as of the date sent by including an official signed letter with your unofficial transcript. Once normal operations have resumed, we will forward your official transcript via Canada Post standard mail as requested.

Campus tours

The Student Recruitment Office is not booking tours for prospective students at this time. We encourage you to explore our campuses through our interactive campus map.


Office of the Registrar

230 Elizabeth Ave, St. John's, NL, CANADA, A1B 3X9

Postal Address: P.O. Box 4200, St. John's, NL, CANADA, A1C 5S7

Tel: (709) 864-8000