Troubleshooting

Sometimes things don't go perfectly. 

Occasionally, we encounter challenges when maintaining a Site Builder website. Below are some common issues and solutions that users sometimes encounter. If after reading this section you still require assistance, please fill out the Marketing and Web Request for Services form and someone will respond to your question within 2-5 business days.

Draft pages locking
Locked pages
Auto-save error
Left side menu items not deleting
Site Builder is blank
Disappearing content
Main menu item not appearing
Left side menu not displaying
Pop-up windows not opening

Contact

Site Builder User Guide

230 Elizabeth Ave, St. John's, NL, CANADA, A1B 3X9

Postal Address: P.O. Box 4200, St. John's, NL, CANADA, A1C 5S7

Tel: (709) 864-8000