The ITS Security Team is available to assist with the following IT security concerns:
- Laptop Full Disk Encryption (FDE) - Full disk encryption is available for both Windows and Mac laptops, and is required by University policy.
- Firewall Requests - ITS operates perimeter (Internet/CA*net4) and select internal firewall services on behalf of main campus St. John's. Please contact the ITS Service Desk if you wish to make a service of yours Internet-accessible, or if you have other access control concerns.
Vulnerability Assessments - IT Security staff can examine servers for outdated software, missing patches, misconfigurations, and insecurely written applications. The system's security can then be improved by addressing any shortcomings identified.
Incident Response - Please immediately contact the ITS Service Desk if you suspect a virus infection or any other sort of IT security incident. For further information re helpful steps you can take, please refer to the University’s Procedure for Reporting Suspected Security Incidents.
Security Consulting - Security concerns are best addressed early. Please contact us if you are implementing a new or upgrading an existing IT-based service, or if you have any other IT security concerns you would like to discuss.