Frequently Asked Questions - Arrivals During COVID

1. Do I need to quarantine or self-isolate when I arrive in Canada/NL?

Effective October 1, 2022. The Government of Canada announced the removal of all COVID-19 entry restrictions, as well as testing, quarantine, and isolation requirements for anyone entering Canada.

2. I am a new international student. Where can I complete and submit the Arrivals Form? 

You can find the form here. when you submit the form we will provide you with up to date information that you will need to travel to Canada/NL.

3. Will there be someone who will meet me at the airport when I arrive in St. John’s, NL?

We are planning to have airport greeters available from December 15th, 2023 – January 15th, 2024 at various times.  If you are arriving outside of those dates you can still request an  airport greeter, but there is no guarantee a greeter will be available. Please indicate YES when you submit the Arrivals Form. It is a relatively small airport so there should no problems with getting to the luggage pick-up area and on to a taxi.

4. I am staying in one of the residences on Campus. When can I move in?

You may receive a message from housing with the information, but if you have not gotten that e-mail, please e-mail housing@mun.ca directly. You can also check their site for important dates. Important Dates and Deadlines | Student Residences | Memorial University of Newfoundland (mun.ca).

5. How do I get an Enrollment Verification Letter?

Once you are registered for the Winter 2024 semester you can request this letter through Memorial Self-Service. Here is the link to the information on how to do that Enrolment Verification | Office of the Registrar | Memorial University of Newfoundland (mun.ca).  It may take a few days for you to receive the letter.

6. How do I access the student self-service portal?

You will need to have you MUN Login Account set-up. If your have not set up this account here is the link to how to do this: 5. Setup MUN login account | Centre for Innovation in Teaching and Learning | Memorial University of Newfoundland.

If you have this account set-up you will be able to access Self-Service right from the main MUN page www.mun.ca. In the upper right hand corner there is an option to LOG IN and Self Service is one of the options.

7. I am a returning international student – do I need to submit the Arrivals Form?

You do not need to submit the Arrivals Form. All of the information for entering Canada/NL can be found under Returning International Students. We advise all students to have a place to stay/live arranged before arriving in NL. If you are looking for a place to stay, then please check here. If you have any questions you can e-mail arrivals@mun.ca and indicate you are a returning student.

8. I am an international student who lives in Canada – do I need to submit the Arrivals Form?  

You do not need to submit the Arrivals Form. There are no restrictions with regards to travel within Canada. We advise all students to have a place to stay/live arranged before arriving in NL. If you are looking for a place to stay, then please check here. If you have any questions you can e-mail arrivals@mun.ca  and indicate you are a student travelling domestically.

9. Are Masks required on Campus?

Masks are no longer required in classrooms and laboratories on Memorial’s campuses. Memorial strongly recommends that all members of the university community wear masks. The university will continue to provide masks in public spaces.

This decision aligns with guidance from Public Health and recent changes to federal travel requirements.

Please be mindful of other people’s comfort levels and be respectful and supportive of the personal decision to wear a mask.

Hand sanitizer continues to be widely available, Plexiglass barriers are in place in many buildings and enhanced cleaning protocol continues across campuses to help keep everyone safe.

Earlier this year, Memorial conducted a ventilation assessment of teaching spaces to ensure adequate ventilation to minimize the spread of COVID-19. Preventive maintenance continues on building mechanical ventilation systems with upgraded filtration where possible.