Frequently Asked Questions - Arrivals During COVID


  1. Do the new measures to enter Canada apply to students?
  2. When should I complete the arrivals form?
  3. What should I know if I decide to proceed with my plans to travel to Canada?
  4. Are my parents/guardians eligible to travel with me to Canada?
  5. If my flight is rebooked, what do I do about my accommodations in Newfoundland?
  6. I have questions that I don’t see here. Who do I contact?
  7. Where can I find information on COVID-19 vaccinations?
  8. What is the difference between a travel letter and an enrollment verification letter?
  9. I want to quarantine in another province. Is this possible?
  10. Am I exempt from pre-entry requirements to Canada?
  11. I am partially vaccinated. Am I still required to self-isolate when I arrive in St. John's?
  12. I am fully vaccinated. Am I exempt from quarantine?
  13. I am a returning or domestic student, can I self-isolate with other people off-campus?
  14. I am a visiting student from another institution outside of Canada, where can I self-isolate?

On July 19, 2021, the Government of Canada announced easing of border measures for fully vaccinated travelers. To read the Government of Canada News Release, click here.

1. Do the new measures to enter Canada apply to students?
Yes, they do. Universities have been advised by the federal government that students are impacted by the new measures.

Border officers may have some level of discretion in applying these new measures at the port of entry. Be prepared to present the officer with documents that support your reason for travel (i.e. study) as outlined here.

2. When should I complete the arrivals form?
The arrivals form should be completed at least 2 weeks prior to your arrival to St. John's to ensure you receive the necessary travel documents. This process cannot, and should not be rushed, as doing so could result in incomplete travel preparations which may negatively (and potentially severely) impact your travel.

3. What should I know if I decide to proceed with my plans to travel to Canada?
You should be prepared to follow the measures as stated by the Government of Canada, which includes a mandatory COVID-19 test upon arrival (if required) and making adjustments to your flights and self-isolation location at your final destination in Newfoundland and Labrador. More details about this process are available here.

Please take a moment to go through our step-by-step guide on the arrivals process which can be found here.

4. Are my parents/guardians eligible to travel with me to Canada?
Parents or guardians interested in traveling with a student should refer to the Government of Canada's website and select ”Find out if you can enter Canada”. 

5. If my flight is rebooked, what do I do about my accommodations in Newfoundland?
If you are self-isolating off-campus, you should connect with the hotel, Air BnB, or landlord as appropriate to make the necessary adjustments to your reservation.

If you are self-isolating at the Signal Hill campus, please email selfisolation@mun.ca and advise of your flight change.

6. I have questions that I don’t see here. Who do I contact?
First, review the Government of Canada website for travel advice or call 18337844397 for questions about the Travel Restrictions. Finally if your question still has not been answered reach out to selfisolation@mun.ca

7. Where can I find information on COVID-19 vaccinations? 
Please refer to the COVID-19 Immunization Plan for Newfoundland and Labrador found here.

8. What is the difference between a travel letter and an enrollment verification letter?
An enrollment verification letter is requested through Memorial Self-Service for $10, and contains general registration information for the current semester. A travel letter is complementary for students who complete the arrivals process. It contains more detailed enrollment information, specific for travel purposes, including information regarding Memorial's COVID-19 readiness plan.

9. I want to quarantine in another province. Is this possible?
Unfortunately, you are unable to quarantine in another province at this time. 

While Canadian border restrictions are still in place, we cannot provide supporting travel documents to international students who do not intend to travel directly to Newfoundland and Labrador (NL) upon their arrival in Canada. If you choose not to travel to NL, Memorial University cannot support you in the event you must self-isolate. If you do not intend to travel directly to NL upon arrival in Canada, you should still have suitable quarantine plan in place and be aware of any provincial restrictions that may apply to you where you are staying.

10. Am I exempt from pre-entry requirements to Canada?
All travellers, whether they have been vaccinated, have tested negative or have recovered from COVID-19, must get a COVID-19 test within 72 hours before boarding a flight or crossing the land border to Canada. 

11. I am partially vaccinated. Am I still required to self-isolate when I arrive in St. John's?
As per the Government of Canada's regulations, travelers who are partially vaccinated are still required to self-isolate upon arrival at their final destination.

12. I am fully vaccinated. Am I exempt from quarantine?
As a fully vaccinated traveler, you may be exempt from quarantine and this decision is made at the border when you arrive in Canada. Even though you are seeking this exemption, you are still required to have a suitable quarantine plan and go through the arrivals process as outlined on our website. For more information, please visit the Government of Canada's website.

To qualify for the fully vaccinated traveller exemption, you must:
- Have no signs or symptoms of COVID-19
- Have received the full series of an accepted COVID-19 vaccine or a combination of accepted vaccines.
- Have received your last dose at least 14 full days prior to the day you enter Canada (Example: if your last dose was anytime on Thursday July 1, then Friday July 16 would be the first day that you meet the 14 day condition).
- Meet all other entry requirements (for example, pre-entry test)

13. I am a returning or domestic student, can I self-isolate with other people off-campus?
If you plan to self-isolate with friends, family or roommates where there is no dedicated self-isolation space (i.e. no separate bathroom, bedroom and kitchen), all those living at the home may be required to also self-isolate. The self-isolation team can offer suggestions on alternate self-isolation locations, but you need to be aware that the decision to accept your self-isolation plan ultimately rests with the NL government via the NL Travel Form.

14. I am a visiting student from another institution outside of Canada, where can I self-isolate?
You are required to self-isolate at a pre-approved facility following Memorial’s agreement with the federal government as a Designated Learning Institution. 

Finally, this information is what we know to be true at this time. It may change as the regulations are implemented and/or as we receive more information. We will continue to contact you with updates as we have them and update this page.

Contact

Internationalization Office

230 Elizabeth Ave, St. John's, NL, CANADA, A1B 3X9

Postal Address: P.O. Box 4200, St. John's, NL, CANADA, A1C 5S7

Tel: (709) 864-8000