Professional Development Information

Essential Communication Skills for Professionals

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Essential Communication Skills for Professionals
Build your professional image and improve your organizational effectiveness by acquiring the skills needed to communicate confidently and effectively.
Communication Skills, Improve Communication, Communications Training, Improve workplace communication

Build your professional image and improve your organizational effectiveness by acquiring the skills needed to communicate confidently and effectively. 

How we communicate in our work environments is constantly changing. The norm for our day-to-day communications is now a world of e-mail and text-messaging, interspersed with face-to-face communications. Recognizing the importance and etiquette required for interpersonal and organizational communication is critical for your professional success. This course will address all forms of communication used in the workplace and give you the skills you need to communicate successfully.

Key Takeaways:

  •  Active listening and questioning
  • The importance of diplomacy and tact in communications
  • Adapting communication style to suit the audience
  • Interpersonal and organizational communications at all levels 
  • Text-messaging, e-mail, and mobile etiquette
  • The power, influence and impact of non-verbal communication

This is a module in the Professional Communication Skills Program.

Continuing Education Contact Hours: 7

Past Participants Said:

"This course was extremely useful to not only reinforce communication concepts but to shed light on areas that I had not considered. Very valuable course."

"This course focuses on today's communication challenges and how to solve them. Very valuable course, a must for any business" 

- Rick Smith, Inmarsat


For Individuals

  • Strengthen business communication skills
  • Learn solutions for communication challenges
  • Gain confidence in all areas of business communication
  • Build professional image
  • Improve organizational effectiveness
  • Understand  the importance of active listening in communication

For Organizations

  • Introduce current communication  protocols to the organization
  • Improve overall organizational communications
  • Build an effective and confident team of communicators

Who Should Attend

Managers, supervisors and professionals who want to build their written, oral, and non-verbal communication skills.

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Gardiner Centre

230 Elizabeth Ave, St. John's, NL, CANADA, A1B 3X9

Postal Address: P.O. Box 4200, St. John's, NL, CANADA, A1C 5S7

Tel: (709) 864-8000