Frequently Asked Questions

  1. Will all IT investment decisions have to go through this framework?
  2. Will IT budgets be allocated to the IT Governance Council and/or sub-committees?
  3. Will this delay decisions and important work?
  4. Who can submit IT-related ideas or proposals?
  5. How do I submit an IT-related idea or proposal?
  6. How will decisions or requirements that don't clearly fit into one of these categories get addressed?
  7. How will all points of view be represented in decision-making if all constituencies are not represented on all committees?
  8. What's the role of the committee chairs within the council?
  9. How will the university community know whether the Governance and Collaboration Framework is working?

1. Will all IT investment decisions have to go through this framework?

No. Only decisions that meet one or more of the following criteria must be submitted for review through the framework:

  • Requires more than 20 person days of effort from Office of the CIO resources (e.g., IT security, privacy assessment, Cloud assessment, application to be managed by IT Services, solution to be hosted in IT Services data centre, etc.)
  • Requires integration with core university network and/or infrastructure
  • Requires the integrative sharing of data between multiple campuses, units, communities and/or systems

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2. Will IT budgets be allocated to the IT Governance Council and/or sub-committees?

No. There will be no changes to the existing budget allocation processes. IT investments will continue to be funded in the same way they are today. 

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3. Will this delay decisions and important work?

IT decision-making requires “up front” planning and analysis to ensure the university is making informed decisions, identifying and mitigating risk, and enabling the business of the university. Having a framework within which decisions are made in a consistent manner will likely speed up IT decision-making, which currently tends to get stalled in multiple conversations and meetings among disparate groups.

There will be an expedited process for urgent decision-making and to ensure that unit or campus-specific IT work and investments are not unduly delayed.

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4. Who can submit IT-related ideas or proposals?

Any group or unit will be able to submit ideas and proposals (with approvals from unit heads where necessary) which will be discussed within the appropriate governance committee(s) to determine whether they will be taken forward for action or investment.

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5. How do I submit an IT-related idea or proposal?

Complete an IT Investment Proposal and sent it to itgc@mun.ca. A section within the proposal will need to be completed with an Office of the CIO or other technical staff representative. Feel free to contact Sarah Arnott, Manager of Strategy, Planning and Liaison, Office of the CIO for advice and next steps (sarnott@mun.ca, 709-864-2984). 

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6. How will decisions or requirements that don't clearly fit into one of these categories get addressed?

Items may need to be discussed in more than one governance committee. Furthermore, additional individuals, units and/or groups outside of the formal ITGC Framework structure will be asked to provide input as appropriate to ensure good decision-making.

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7. How will all points of view be represented in decision-making if all constituencies are not represented on all committees?

It is expected that committees will need to consult with other individuals, units and/or groups to make the best decisions possible. Other groups such as the CIO Advisory Council, CIOS, Deans Council, Senate Committee on Teaching and Learning, Senate Committee on Research, etc. will also have the opportunity for input as well as be provided with regular updates.

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8. What's the role of the committee chairs within the council?

The chairs of the governance and collaboration committees will provide updates to the council, represent committee discussions during council discussions, and ensure decisions are being made in accordance with the principles of the framework - taking all necessary requirements into consideration.

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9. How will the university community know whether the Governance and Collaboration Framework is working?

The ITGC website will include all submissions and decisions. This will make IT decision-making and investments much more transparent than they are currently.

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Contact

Office of the CIO

230 Elizabeth Ave, St. John's, NL, CANADA, A1B 3X9

Postal Address: P.O. Box 4200, St. John's, NL, CANADA, A1C 5S7

Tel: (709) 864-8000