Frequently Asked Questions

Q: The WRC advertises as being open from 9am to 5pm, but I called/stopped by and no one was there. Why isn't the Centre open all day?

A: Our goal is to be open from 9-5. However, since the Centre is operated entirely on volunteer efforts, there may be no one available to cover certain hours during a particular semester. This is particularly problematic during the Spring when many students are not on campus. When this is the case, we will have our hours of operation posted both outside the office (UC-1009) and on the website (on the hours of operation page) - these are hours when someone will definitely be available. If it is an emergency and no one is here, please contact the University Counselling Centre (UC-5000) at 737-8874. Alternatively, if you would like to make an appointment, we may be reached in the following ways:

Phone: 737-4366
Fax: 737-4743
E-mail: (Please note that e-mail may not be a confidential medium.)


Q: Do I have to be a student to volunteer/use the services of the WRC?

A: We require that you be a student (undergraduate or graduate) to volunteer with the Centre. However, anyone - whether a student or not - may avail of our services!


Q: What free products are available at the WRC?

A: The WRC offers pads, tampons, condoms, and lubricant to the entire student population free of charge. Because we rely on donations, certain products may not be available at a given time. Currently, infant diapers are available free of charge with a suggested donation of $2.


Q: Can the WRC supply groups (ie. Residence houses) with large donations of products (condoms, tampons, etc) for special promotions/events?

A: Unfortunately, due to our own limited resources, we cannot give away large quantities of condoms. However, you may encourage individual students to drop by and take advantage of our resources! As a University Centre, we solicit these donations from companies who are generous enough to donate the products we need. If you are a representative of a particular organization or house, it is likely that you may be eligible to receieve donations from companies as well.


Q: Whatever happened to the Feminist Power Hour?!

A: The Feminist Power Hour was a weekly program of the WRC on CHMR 93.5 FM. There is currently no one available to host the show, although we hope to have it up and running again in the future!


Q: Can men use the services of the WRC?

A: Certainly! Both men and women are welcome and encouraged to stop by the Centre for information, resources, and individual support.


Q: Is my visit to the WRC confidential?

A: Absolutely. The WRC does not record detailed information of visits and all information disclosed while at the Centre is strictly confidential. Confidentiality is a part of our mission and emphasized in volunteer training. We also have a private room available to discuss personal matters.


Q: How can I get involved?

A: If you are interested in volunteering, you may stop by the Centre and pick up a Volunteer Application, which are usually placed just outside the office. Applications are generally followed by a brief, informal interview and training session.


Q: What is involved in volunteer training?

A: Training is generally held once a year, usually in the Fall semester. Although the exact format may vary from semester to semester, it will usually involve about two days of 9-5 training, as well as additional sessions pertaining to specific issues. Topics will include a general orientation to the physical office and our services, and the main emphasis will be placed on sensitivity training and crisis intervention skills. Training is ongoing after the initial training weekend, and volunteers will be required to work with a senior volunteer for a limited period of time. All potential volunteers must complete all areas of training.


Q: I applied to volunteer with the Centre quite some time ago and have not heard back. Why haven't I been contacted?

A: You will be contacted about a month before a scheduled training; therefore, depending on when you apply, it may be a few months before you hear anything back. For example, if you apply in May, the next training may not be until October. Frequency of training generally depends on the number of applications received after a training has taken place. If a large number of applications is received shortly after a training session, we may hold another training session in the following semester. If you have any questions or would like more information regarding training, please don't hesitate to contact us!

NOTE: Even if you are not a current volunteer, you are more than welcome to stop by, have some coffee, and see what the Centre is all about. We would love to meet you!


Have a question? Send us an email.

The Women's Resource Centre website is maintained by the WRC Collective.

Last modified on September 19, 2008.