Office of the Registrar
General Information (2014/2015)
11.2 Student Service and Delivery

For Student Service and Delivery, DELTS uses a 1-1-1 method; one response to one inquiry by one staff representative. This model incorporates a hands-on approach with a self-service website that provides the self-directed student with access to relevant and important information during off-peak hours. This system effectively places specific information, such as course materials, in the hands of students thereby reducing wait times and allowing for effective communication with students on specific matters. Further information on DELTS' services to students may be obtained by telephone to (709) 864-8700, or toll free to (866) 435-1396, or by fax to (709) 864- 6783, or through the website at www.delts.mun.ca.