1999's exemplary employees: Back row (L-R): President Axel Meisen; Cynthia Whelan,
Jim Tobin, Fred Tucker, Facilities Management; Joe Hanlon, Christine Burke, Student
Housing; Wayne Thistle, vice-president (administration and finance) and legal counsel.
Front row (L-R): Sharon Walsh, Grenfell College; Judy Evans, Marine Institute; Denise
Collins, Office of the Dean of Arts; Trudy-Pound-Curtis, Comptroller's Office.
President's Award for exemplary service:
1999 award recipients
Denise Collins, senior secretary, Faculty of Arts
Denise Collins enhances the entire work of the Dean of Arts' Office by monitoring and directing highly complex processes and projects and working with academic and administrative staff in a highly collaborative manner.
She has improved ways of dealing with a huge volume of paper, connecting paper to issues and to scheduled meetings in a flawless and seamless fashion. She provides a role model for other staff and secretarial students, setting a standard which raises the performance of those around her.
The key to her success is that she takes pride in her ability to identify and facilitate solutions to the concerns of university guests, parents, students and staff. She makes Memorial a more welcoming, accommodating and user-friendly place for students and members of the wider community.
Judy Evans, clerk-stenographer, School of Maritime Studies, Marine Institute
Judy Evans has been a part of the Marine Institute for more than 30 years. She never forgets to offer a greeting, bake a cake for special occasions, share a joke, and offer encouragement to her coworkers. Her contribution to the quality of employee life is a natural consequence of her caring nature and her desire to make those around her feel part of the School of Maritime Studies and the Marine Institute.
She is known for her ability to handle issues that occur at the broader institute level. Keeping the student as her main focus, she provides staff, instructors and management with the support they need to further the initiatives of the Institute. As one of her coworkers observed, “Instructors at the Marine Institute provide students with the education and training for careers at sea. Mrs. Evans provides them with spirit.”
Trudy Pound-Curtis, University Comptroller
For more than 10 years, Trudy Pound-Curtis has been responsible for the financial monitoring control for all university income and expenditures. She represents the senior executive on all financial and printing matters — a task which requires tremendous organizational, technical accounting and interpersonal skills.
She has identified cost-savings by implementing changes which have resulted in improved opportunities for both students and the university community. These include the introduction of the procurement card, streamlining the financial records system, restructuring stationary purchasing and improved processing of Canada student loans.
She is often called upon during events that require high levels of organization, external contact with the community, fund-raising initiatives, and commitment of time and effort. Her extraordinary skills allow others who work with her to take pride in a job well done.
Sharon Walsh, intermediate secretary, Sir Wilfred Grenfell College
Sharon Walsh is often the first contact for guests visiting the college and is always ready to make arrangements for the visit and have coffee waiting. She is an exceptional liaison with staff of the St. John's campus. Her willingness to learn new approaches has resulted in increased efficiency in the various administrative aspects of the office of the director of administration and finance.
She works many extra hours to meet office deadlines or attend college functions. She is dedicated to being efficient and professional on the job and was described as a “one-person dynamo” in an office that provides and supports multifunction, diverse services. For more than 20 years, Sharon has enhanced the social well-being of students, faculty and staff through her participation in social functions and celebrations.
Student Housing, Student Affairs & Services/Maintenance Team, Department of Facilities Management
The nature of this presentation is unique and is the first time this award has recognized the combined contributions of a team of employees. The 125 individual recipients work in two university departments, and are associated with collective bargaining units as well as non-bargaining and management staff.
Their accomplishments reflect the development of a team approach to the delivery of residence services at Memorial University. Through the establishment of an employee/management consultation process, a number of achievements have been realized in overall cost reduction, such as the establishment of a work control centre, on-line work order system, joint work and master planning, and improved work assignment processes. Other initiatives have resulted in improved student services, such as stabilized residence fees, reduced vacancy rates, allocation of dedicated student resources, and an enhanced customer focus. The development of a service team, with the board scope of involvement documented in this nomination, speaks quite highly for the level of excellence achieved.