Frequently Asked Questions

1. HOW DO I SUBMIT MY HOURS/WHEN DO I GET PAID?

Payroll is submitted every two weeks. You get paid the week following submission, so its important that if you want to get paid on time, that you submit your hours promptly.

Use the form at to submit your hours.

2. WHAT IS THE DRESS CODE?

Black shirt, black pants, black shoes. In addition, front of house and box office assistants are required to wear the identifying orange School of Music vests.

3. WHAT DO I DO IF I CAN'T DO A SHIFT THAT I'M SCHEDULED FOR?

It is your responsibility to take care of your shifts. You should note that it costs the School money every time a student doesn't show up for a shift so its vital that you take your schedule seriously, and if you are unable to work a scheduled shift that you find a replacement in good time. You are responsible for your shift until a replacement is confirmed and advised by you, to the Concert and Facilities Coordinator.

4. CAN I DO MY ASSIGNMENTS DURING MY SHIFT IF ITS NOT BUSY?

No. You need to be constantly attentive at the job in hand while working a shift. In addition, you are a front for the School of Music. Our concert season is a professional event that requires its employees to act in a professional manner at all times.

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