Frequently Asked Questions

1. Does the new design template work in Site Builder?

2. How much time will I have to review my development site before it goes live?

3. Do I need to update two sites?

4. Do I need to create new banners?

5. Will the new banners work on mobile devices?

6. Will there be a carousel for banners?

7. Will I still have the same widgets on my site?

8. Will I lose any content that I edit on my current site?

9. Who can I contact if I have questions about my new template?

 


1. Does the new design template work in Site Builder?
Yes. The new template is updated in Site Builder, just like your previous template. To update your site, simply login to Site Builder as usual at https://builder.ucs.mun.ca and type in your MUN Login ID* and password. (This is the same username and password you use for my.mun.ca). The new design template is not a new content management system, but an updated "look" for Site Builder sites.

2. How much time will I have to review my development site before it goes live?
The time for review depends on the size and complexity of your site. Some sites may require up to four weeks for review, while others will only need a few days. As a content owner or site administrator, you will be asked to identify major errors, such as sections of your website that may be missing, broken links and overall presentation. Content (text, images, videos) changes can be made after the new site design has been launched. Content owners will be contacted before, during and after site design transformation, as outlined under the Design Transformation Schedule and Process section of this website.

3. Do I need to update two sites?
You will be contacted before the new design template is applied to your site. At this point, you should limit content changes to your live (current) site. If you need to update your live (current) site, while the new one is in development, you will need to update both the live and development sites to ensure content updates are not missed. 

4. Do I need to create new banners?
Generic banners, in the new size specified by the design template, will be temporarily used for placement on development sites. If you would like to replace this banner, you can create a new one or request one to be created for you by Marketing & Communications. Requests for new banners will be managed based on site launch priority and capacity within the marketing team's schedule.

5. Will the new banners work on mobile devices?
Yes. Banners in the new template will be optimized to work on all mobile devices. If you are creating banners, they need to be produced in two sizes: 2000x1000 pixels for desktop and 800x800 pixels for mobile.

6. Will there be a carousel for changing up the multiple banners?
No. Website users often view your site on mobile devices, therefore, web best practices are to use a single prominent banner to highlight your most important content, to reduce webpage loading time and to reduce cost for mobile users connecting via a data plan.

7. Will I still have the same widgets on my site, for example, news feed and social media?
Yes. Widgets that are being used on your current site will be in the new template. Overall improvements have been made to all the widgets due to technological advancements; for example, widgets that have similar features have been consolidated.

8. Will I lose any content that I edit on my current site?
No. The transformed site will include any recent changes that have been made. If you need to update your live (current) site, while the new one is in development, you will need to update both the live and development sites to ensure content updates are not missed. 

9. Who can I contact if I have questions about my transformed site?
If you have any questions or concerns, please email sitebuilder@mun.ca and someone will respond to your email during regular business hours Monday-Friday, 8:30 a.m. - 5 p.m.

Contact

Marketing & Communications

230 Elizabeth Ave

St. John's, NL A1B 3X9 CANADA

Tel: (709) 864-2530

Fax: (709) 864-2552

becomestudent@mun.ca