- There's a lock symbol next to my file name. Why can't I edit my file?
- Why aren't the links to internal sites working?
- My Departmental Links aren't working.
- My Departmental Links box is being pushed below the left-hand menu.
- I am getting "
Notice: unserialize(): Error at offset ### of ### bytes in /info/www/docs/website/section/page.php on line 24"
- Why is there an extra space between lines?
- Why aren't my anchors working?
- I can't modify my table/image properties
- Why does a small white box with a red x appear in the spot on my page where the photo should be?
- Our web site seems to have disappeared! What happened?
- The menu for one of my sections is not showing up. What do I do?
- Why can't I create a menu item for a new file (that is, add a page to the menu)?
Files on site builder are given permissions by the Local Administrator. The person who creates them automatically has access to their files. Everyone one else will need to get access through a Local Administrator. If you are the Local Admin. you can give yourself or someone else access to pages by following these instructions.
To fix this, select the problem link and use the remove link tool to convert it to normal text. Then relink it to the file. This should fix the problem.
This is one of two problems, either the links appear to be broken, or they aren't appearing at all.
- If the links appear to be broken, check the address you have entered. If it does not contain http:// for external sites, this could cause the problem. For internal sites, you need to include the section the file is in.
- The other possibility is that they aren't appearing at all. If this is occuring, you need to place your links in the root directory, not a specific section.
This issue is caused by an element being too wide for the text area of the page, usually a table, image or long line of unbroken text. To fix this, set table widths to 100% and set image widths to no more than 400 pixels. Lines of text such as long links can be changed to hyperlinks, while others can have a space inputted into them.
If this problem persists with a table, check to see if your cell properties are set to word-wrap: no. If they are, the browser will place all the text on one line if it can, extending the width of the cell, and consequently, the table. This will widen the table beyond 400px and will cause the same problem.
This is a problem involving the alt tag of the image for the essential links column. A hard return in the alt tag causes this error. To fix it, go into the page and remove any hard returns in the alt tag for the graphic file.
If your page is currently using the 2 column template, it may have had an alt tag in the past. You will need to switch to the 3 column template, add a new picture, remove the offending returns in the alt tag and save. You will then need to re-edit the page, and safely switch back to the 2 column template.
6. Why is there an extra space between lines?
Extra spacing between paragraphs denotes a hard return. This is common between paragraphs in text. If you do not wish to have a space between paragraphs, use a soft return by holding Shift and hitting enter or return.
To create an anchor, simply place your cursor at the front of the line you wish to link to and hit the Anchor button. Do not highlight text at this point. Give the anchor a name using standard file naming (a-Z, 0-9, _ and -, do not use spaces). Then go to the text you want to use as the link. Highlight the text and make it a link. Select "Anchor in this page" from the Link type if the anchor is on the same page as the link text. Then select the correct anchor from the list.
For further information on anchors see the section on the TinyMCE editor.
Note that using spaces in the anchor name is the most common reason for broken anchors.
This is often caused by a pop-up blocker. Internet Explorer 7 and Firefox have built in pop-up blockers. Set your pop-up blocker to allow pages from builder.ucs.mun.ca.
This problem usually occurs when you're using Internet Explorer. You can try to fix it yourself by using Firefox instead of Internet Explorer to upload your photos. Or call the Web Editor at 864-6717.
In order to create a sub-menu (one for a particular section of your site), be sure that one of the files in that section has the file name - index.php. If that file name doesn't exist, Site Builder won't create a menu for that section.
The menus are built using the files that exist on your site. In order to add a page to the menu, you have to create the page first and then bring it into the menu.