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The Last Word

A message from the director of Human Resources

Gerard McDonald

Gerard McDonald

Through the fall of 2001, all employees in our department were engaged in a discussion of our mission and purpose. This was a very worthwhile process. It obliged all of us to reflect on why we are here and to examine how we are meeting the needs and expectations of the university community we serve.  It was also a time to talk about the strategies we would use in fulfilling this mission, as well as the values and principles which would guide us in working with each other and with others.

The product of this discussion was a reaffirmation of our overall mission as one of supporting of the university’s commitment to excellence in teaching, research and scholarship, and service to the general public. We built on this, however, and committed ourselves to the goal of establishing and sustaining Memorial University’s reputation as an employer of choice, and maintaining a workplace culture in which all employees feel valued and able to contribute their personal best to the achievement of the university’s mandate.

In an organization as large and as diverse as ours, where resources are often limited by financial constraints, we know this to be a significant challenge. Nonetheless, this is our goal. We see ourselves demonstrating human resources leadership within the university in several ways:

ß By implementing high quality programs and services that are responsive to the challenging needs of our evolving workplace, and which support the university’s strategic framework;

ß Acting as a strong, influential advocate for employees and fairness within the university workplace;

ß
Promoting the adoption of progressive “best practices” in all areas of human resource management and organizational development; and,

ß Developing meaningful partnerships that are supportive of the diverse needs of the university community.

There are certain core values which we have also agreed should guide us in our day-to-day work within the department 

Leadership Good management leadership in the various sections of Human Resources is essential. I look to our HR managers to be effective teachers, coaches, and motivators with their staff.

Integrity High standards of personal integrity, and respect for the capabilities and views of others, are very important.

Client Focus We must always seek to understand our clients’ needs, circumstances and point of view.

Quality Focus High standards of quality, and an ongoing focus on innovation and continuous improvement, are key to our long-term success

These strategies and values are intended to be a touchstone for us in our day-to-day work, and will be the foundation on which future directions and changes in the area of human resources will be developed. In future editions of the Communicator, I will use this space to highlight key HR initiatives and the progress we are making in areas we know are of particular interest to employees. I hope readers will find this interesting and helpful.

Comments? Suggestions? E-mail Gerard at Gerard.McDonald@mun.ca