Certificate in Understanding Organizational Cultures
Certificate Requirements
Strategic Planning
You will learn the concepts and processes of strategic planning, and understand why it is essential for the success of your organization. Discover how to set strategic objectives and action plans that will turn your visions into outcomes! Topics include the understanding of strategic planning from both an organizational and departmental perspective, analysis required for strategic planning, identifying and developing strategic choices for your organization and implementation of your plan.
Succession Planning
Whether it is preparing someone to take over as the sole proprietor of a small business or a position of leadership in a corporation, succession planning is essential to the long-term survival of any organization. You will gain a better understanding of succession planning and the issues and strategies involved. Topics will include planning, initiating, and executing the plan and its impact on the organization. Gain the tools and resources you will need to plan a strong future for your organization.
Organizational Behaviour: Human Relations at Work
You will gain an understanding of the function of human behaviour in organizations. Explore behavioural influences that affect productivity, organizational effectiveness and efficiency. Topics include perception, motivation, decision making, communication, leadership, job and organizational design; group behaviour, and administrative processes including organizational power and politics.
Creating Effective Work Groups
You will learn how team-based and self-directed work groups are successful approaches for coping with today's challenges. You will examine the principles of creating effective work groups, how to establish an internal framework to support group work progress and outline problem-solving methods.
Mediating Workplace Conflict
Disputes between individuals at work can lead to grievances, absences and loss of valuable employees. Mediation helps people who don't see eye to eye to sort out their disputes as quickly as possible. In this workshop you will learn the nature of workplace disputes, learn skills to approach the situation and move people along to better solutions as well as identify when mediation is appropriate. Problem-solving activities will be incorporated.
Organizational Ethics
An organizational culture which values trust, respect, caring, fairness, citizenship and diversity, is a place where employee engagement will drive success. This class will focus on employee and organizational culture, moral codes, and ethical frameworks. Topics include: understanding the meaning of ethics and the role it plays in today's organizations, ethical framework benefits, and practical ways to avoid ethical dilemmas.
Electives (one of three)
Marketing
Description not available.
Finance for the Non-Financial Manager
As organizations strive harder to increase bottom line profitability, it is critical for key employees to have a basic understanding of financial terms and concepts. In this class, you will develop the practical financial skills needed to make better short-term and long-term decisions when managing your workplace. Topics include: analyzing and understanding financial reports, budgeting, cash flow and working capital.
Knowledge Transfer
There is an increased awareness regarding the importance of knowledge transfer within today's interconnected global economy. Effective knowledge transfer demands elements of effective communication, organizational knowledge and is a key component to successful human resource management. You will learn what knowledge transfer is, how to manage knowledge transfer, as well as evaluating potential barriers and strategies within your workplace that will allow you to apply and explore the context of knowledge, your organization's most valuable intangible asset.
