Certificate in Leading for Success
Certificate Requirements
Essentials of Delegation
Many struggle with delegation because of a fear of losing control or a desire to own the process. You can accomplish more and develop employees' skills by learning to better delegate. This course explores the benefits and barriers to delegation, the importance of authority and responsibility, as well as strategies and tools for implementing delegation.
Organizational Ethics
An organizational culture which values trust, respect, caring, fairness, citizenship and diversity, is a place where employee engagement will drive success. This class will focus on employee and organizational culture, moral codes, and ethical frameworks. Topics include: understanding the meaning of ethics and the role it plays in today's organizations, ethical framework benefits, and practical ways to avoid ethical dilemmas.
Mentoring
This half-day workshop will focus on the tools required for developing and implementing a successful mentoring program. Topics include: roles of the mentor/mentee, mentoring best practices, common obstacles and solutions, benefits of mentorship, individual and organization strategies.
Motivating Employees
Leaders are judged by results. And results depend on your ability to get the most out of other people. Become the energizing leader people want to follow by developing and motivating individuals and employees to greater accomplishments. Topics will include: using praise effectively, developing productive team members and results, encouraging competency, accountability and results. In addition, this course would be of special interest to those who have completed or are working towards the certificates in leadership and human resource administration.
Bridging the Generation Gap
For the first time in history, four generations are working together, side by side. Each generation brings to the workplace varying beliefs, values and attitudes, hence the potential for generational clashes. Learn the various profiles of generational demographics within today's workplace, and use the knowledge to train, motivate, resolve conflicts and create new sets of shared values to create a positive workplace.
Influencing Others
Good communicators have the ability to influence others toward a common goal. Participants will learn about various strategies for influencing and negotiating with others and will have the opportunity to apply several practical techniques enabling them to effectively persuade, build support for ideas and develop more productive working relationships.
Electives (one of two)
Developing a Respectful Workplace
A respectful work environment creates a healthy atmosphere for everyone involved. This one-day workshop will take you through exercises that will inform you as to what a respectful work environment is, and how to maintain that environment. Topics will include classifications of behaviour, respectful workplace barriers, workplace harassment issues and necessary steps to create a respectful work environment.
Diversity Awareness
Elevate your awareness of your approach to cultural diversity through the application of the Intercultural Development Inventory (IDI) tool, supplemented by group feedback and the exploration of guidelines for managing the nuances of cross-cultural communication. The workshop will be of particular value to administrative staff, educators, employers and other professionals working with diverse cultures.
