Information Technology Services' IT Security Group is available to assist with the following IT security concerns:

  • Laptop Full Disk Encryption (FDE)- A full disk encryption service using McAfee Endpoint Encryption (MEE) is available for University laptops. MEE is currently only available for Windows systems -- MEE support for Macbooks is anticipated Q2 2011.
  • Firewall Requests - ITS operates perimeter (Internet/CA*net4) and select internal firewall services on behalf of main campus St. John's. Please contact the Service Desk if you wish to make a service of yours Internet-accessible, or if you have other access control concerns.
  • Vulnerability Assessments - IT Security staff can examine servers for outdated software, missing patches, misconfigurations, and insecurely written applications. The system's security can then be improved by addressing any shortcomings identified.

  • Incident Response - Please immediately contact our Service Desk if you suspect a virus infection or any other sort of IT security incident. For further information re helpful steps you can take, please refer to the University’s Procedure for Reporting Suspected Security Incidents.

  • Security Consulting - Security concerns are best addressed early. Please contact us if you are implementing a new or upgrading an existing IT-based service, or if you have any other IT security concerns you would like to discuss.

  • Privacy - for items relating to Access to Information and Privacy Protection (ATIPPA) and Memorial's Privacy Policy, please visit the IAPP website.

For more information regarding IT security matters, please consult the following additional security resources.

For further information or to avail of these security services contact the Service Desk.

Updated: March 4, 2015


Information Technology Services

230 Elizabeth Ave

St. John's, NL A1B 3X9 CANADA

Tel: (709) 864-2530

Fax: (709) 864-2552