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Employee and Family Assistance Program (EFAP)

Your confidential Employee and Family Assistance Program (EFAP), is provided by Shepell.fgi. This comprehensive, confidential service is available to Memorial employees, retirees, and their immediate family members at no cost, 24 hours a day, seven days a week.

A variety of services is available in person, by telephone, by email or online through Shepell.fgi. These services include:

  • Personal well being
  • Marriage and family relationships
  • Legal assistance
  • Financial assistance
  • Child and elder care resources
  • Workplace challenges
  • Addictions
  • Career counselling
  • Nutrition
  • Health care advice

For immediate, confidential support, please call 1-800-387-4765 (TTY Service: 1-877-388-0275). Online services are available at Shepell.fgi.  Confidentiality and privacy are assured to each employee, retiree, or family member who uses the counselling service. As with all EFAP services provided, contact should be made directly with Shepell.fgi. No information concerning any individual situation will be reported back to representatives of Memorial.