Professional Development Seminars

Gardiner Centre seminars are practical, interactive and enables participants to learn the latest business strategies. Participants also get the benefit of networking with other professionals in different industries to share ideas and experiences.

Below you can browse our currently scheduled seminars or visit a complete list of all our seminars listed alphabetically.

To refine your search by topic area use our Search by Topic tool.

Please note that all of our seminars are available to groups as custom offerings.

For further information on a seminar contact our Training Advisor, Jackie Collins at jcollins@mun.ca or call (709) 864-2131.

Gardiner Centre seminars are practical, interactive and enables participants to learn the latest business strategies. Participants also get the benefit of networking with other professionals in different industries to share ideas and experiences.

Below is a list of currently scheduled seminars followed by a complete list of seminars.

For further information on a seminar contact our Training Advisor, Jackie Collins at jcollins@mun.ca or call (709) 864-2131.

Develop a strategy that will put your tourism business on the map. Learn how to attract and engage travelers in the planning stages, during their vacation, and after their vacation using digital and social media tools.
January 13, 2015 - February 3, 2015

Intro to Digital and Social Media for Tourism Operators Online Industry Series

Develop a strategy that will put your tourism business on the map. Learn how to attract and engage travelers in the planning stages, during their vacation, and after their vacation using digital and social media tools.
January 13, 2015 - February 3, 2015
Develop the writing skills you need to produce concise and practical technical documentation.
January 19, 2015

Technical Writing

Develop the writing skills you need to produce concise and practical technical documentation.
January 19, 2015
Learn how to work with the differences in attitudes and behaviours, and develop them into organizational strengths.
January 22, 2015

Leading a Multigenerational Workforce

Learn how to work with the differences in attitudes and behaviours, and develop them into organizational strengths.
January 22, 2015
Despite your best planning, priorities often change and sometimes deadlines pass by. Learn how to manage competing priorities and demands, and accomplish more with your time.
January 26, 2015

Managing Competing Priorities

Despite your best planning, priorities often change and sometimes deadlines pass by. Learn how to manage competing priorities and demands, and accomplish more with your time.
January 26, 2015
Google Analytics Fundamentals addresses the core aspects of data collection, data processing, analytics configuration and reporting using Google Analytics and Universal Analytics.
January 27, 2015 - March 24, 2015

Google Analytics Fundamentals

Google Analytics Fundamentals addresses the core aspects of data collection, data processing, analytics configuration and reporting using Google Analytics and Universal Analytics.
January 27, 2015 - March 24, 2015
Learn the fundamentals of financial statements and how you can use this information to confidently make financial decisions.
January 28, 2015 - January 29, 2015

Understanding Financial Statements

Learn the fundamentals of financial statements and how you can use this information to confidently make financial decisions.
January 28, 2015 - January 29, 2015
Enhance your supervisory skills in minimizing conflict situations, managing disputes, motivating & developing employees, and improving the overall employee/employer relationship.
February 2, 2015 - February 6, 2015

Supervisory Management Skills Program: Managing Employee Relations

Enhance your supervisory skills in minimizing conflict situations, managing disputes, motivating & developing employees, and improving the overall employee/employer relationship.
February 2, 2015 - February 6, 2015
Learn how to develop customer service competencies that truly surpass your customers expectations and give you the edge you need to be a successful business.
February 5, 2015

Delivering Exceptional Customer Service

Learn how to develop customer service competencies that truly surpass your customers expectations and give you the edge you need to be a successful business.
February 5, 2015
Consultants personal and professional brands are permanently linked. Learn how to use digital and social media channels to market yourself or your company, connect with potential clients, present your professional persona effectively, and demonstrate thought leadership.
February 6, 2015

Introduction to Digital and Social Media for Consultants

Consultants personal and professional brands are permanently linked. Learn how to use digital and social media channels to market yourself or your company, connect with potential clients, present your professional persona effectively, and demonstrate thought leadership.
February 6, 2015
Giving employees performance feedback can create energy and improve productivity, motivation, and morale. Learn the process for effective performance management and development of your employees.
February 9, 2015 - February 10, 2015

Performance Coaching and Development

Giving employees performance feedback can create energy and improve productivity, motivation, and morale. Learn the process for effective performance management and development of your employees.
February 9, 2015 - February 10, 2015
Learn techniques to strengthen your negotiation position, acquire better deals & contracts, and enhance stakeholder relationships.
February 17, 2015 - February 18, 2015

Building Professional Negotiation Skills

Learn techniques to strengthen your negotiation position, acquire better deals & contracts, and enhance stakeholder relationships.
February 17, 2015 - February 18, 2015
Learn how to use digital and social media tools to help achieve business goals; improve advertising through cost effective pay-per-click targeted campaigns; connect with current and potential customers; recruit employees; and manage it all easily and effectively using time saving tools.
February 19, 2015 - March 19, 2015

Intro to Digital and Social Media for Entrepreneurs and Small Businesses Online Industry Series

Learn how to use digital and social media tools to help achieve business goals; improve advertising through cost effective pay-per-click targeted campaigns; connect with current and potential customers; recruit employees; and manage it all easily and effectively using time saving tools.
February 19, 2015 - March 19, 2015
Learn strategies for retaining your organizations key talent and ensuring the continued growth of the business.
February 23, 2015

Employee Retention Strategies

Learn strategies for retaining your organizations key talent and ensuring the continued growth of the business.
February 23, 2015
Influencing others matters for your effectiveness, reputation and success. Learn to influence and persuade other people without using formal authority.
February 25, 2015

Influence without Authority

Influencing others matters for your effectiveness, reputation and success. Learn to influence and persuade other people without using formal authority.
February 25, 2015
Are you entering the arena of project management and want to get started on the right foot? Learn the basic principles of project management and the structure that every successful project needs.
March 5, 2015 - March 6, 2015

Fundamentals of Project Management

Are you entering the arena of project management and want to get started on the right foot? Learn the basic principles of project management and the structure that every successful project needs.
March 5, 2015 - March 6, 2015
People are your most important asset. Your organization needs a human resource plan to attract and retain its most valuable resource. Learn a process for developing an effective human resource plan for your organization.
March 5, 2015

Developing a Human Resource Plan

People are your most important asset. Your organization needs a human resource plan to attract and retain its most valuable resource. Learn a process for developing an effective human resource plan for your organization.
March 5, 2015
Google AdWords Fundamentals is designed to ensure you have the correct structure and system in place to be in a position to succeed with your Pay-Per-Click campaigns.
March 10, 2015 - April 7, 2015

Google AdWords Fundamentals

Google AdWords Fundamentals is designed to ensure you have the correct structure and system in place to be in a position to succeed with your Pay-Per-Click campaigns.
March 10, 2015 - April 7, 2015
A skilled facilitator enables a group to think, share, and analyze in the search for optimum solutions and consensus. Learn how to draw out and process input from the group to move discussions and ideas forward.
March 12, 2015 - March 13, 2015

Facilitation Skills Training: Getting the Most Out of Group Discussions

A skilled facilitator enables a group to think, share, and analyze in the search for optimum solutions and consensus. Learn how to draw out and process input from the group to move discussions and ideas forward.
March 12, 2015 - March 13, 2015
Ensure you are complying with privacy and data collection laws that govern the collection and use of personal information gathered from customers and employees.
March 18, 2015

Privacy: It's Your Business

Ensure you are complying with privacy and data collection laws that govern the collection and use of personal information gathered from customers and employees.
March 18, 2015
Learn how to manage the HR policy life cycle. Discover the benefits of HR policies and why organizations need an employee handbook and clear HR policies/procedures to reduce risk, improve employee relations, and to facilitate consistent management decision making.
March 19, 2015

HR Policy Essentials

Learn how to manage the HR policy life cycle. Discover the benefits of HR policies and why organizations need an employee handbook and clear HR policies/procedures to reduce risk, improve employee relations, and to facilitate consistent management decision making.
March 19, 2015
Learn how communicating with different personalities, performance coaching and team building techniques will help you lead your team to higher productivity.
March 23, 2015 - March 27, 2015

Supervisory Management Skills Program: Communications and Team Development

Learn how communicating with different personalities, performance coaching and team building techniques will help you lead your team to higher productivity.
March 23, 2015 - March 27, 2015
Develop critical thinking skills to make better decisions and rationally apply information to get the best possible results.
March 26, 2015

The Critical Thinking Approach for Better Problem Solving

Develop critical thinking skills to make better decisions and rationally apply information to get the best possible results.
March 26, 2015
Organizational change is a necessary and constant part of business - successfully managing the change is the challenge. Learn strategies to lead others through the change transition process and create understanding, acceptance and buy-in.
April 9, 2015

Adapting to Change: Managing the Transition

Organizational change is a necessary and constant part of business - successfully managing the change is the challenge. Learn strategies to lead others through the change transition process and create understanding, acceptance and buy-in.
April 9, 2015
Build skills needed to confidently deliver professional presentations every time!
April 16, 2015 - April 17, 2015

Presentation Skills: Speaking with Confidence

Build skills needed to confidently deliver professional presentations every time!
April 16, 2015 - April 17, 2015
Learn how to develop, refine and deploy an effective digital and social media strategy for your organization.
April 20, 2015 - April 22, 2015

Digital and Social Media Strategy and Tactics

Learn how to develop, refine and deploy an effective digital and social media strategy for your organization.
April 20, 2015 - April 22, 2015
Learn the key employment laws that protect the rights of your employees and create a better employee/employer relationship.
April 23, 2015 - April 24, 2015

Employment Law for Managers

Learn the key employment laws that protect the rights of your employees and create a better employee/employer relationship.
April 23, 2015 - April 24, 2015
Developing a business case will help your organization understand the financial & business consequences of any initiative. Learn the components to build your business case to support key business decisions and influence decisions makers.
April 27, 2015

Developing a Business Case: Validating your Recommendations

Developing a business case will help your organization understand the financial & business consequences of any initiative. Learn the components to build your business case to support key business decisions and influence decisions makers.
April 27, 2015
Ever wonder why the same message can elicit a variety of behaviors from people? Gain a better understanding of how personality type affects decision making, communications and work relationships.
April 29, 2015

Understanding Personality Types in the Workplace - Using MBTI

Ever wonder why the same message can elicit a variety of behaviors from people? Gain a better understanding of how personality type affects decision making, communications and work relationships.
April 29, 2015
Improve your organizational effectiveness by further developing your skills in managing priorities, problem solving and working with multiple generations.
May 4, 2015 - May 8, 2015

Supervisory Management Skills Program, Functional Responsibilities of the Supervisor

Improve your organizational effectiveness by further developing your skills in managing priorities, problem solving and working with multiple generations.
May 4, 2015 - May 8, 2015
Good management is no longer about managing from the top down or being the expert on all things. From this seminar you will learn how to leverage the brilliance, talents and expertise of your team to create possibilities and achieve amazing results.
May 11, 2015 - May 12, 2015

Coaching Out of the Box

Good management is no longer about managing from the top down or being the expert on all things. From this seminar you will learn how to leverage the brilliance, talents and expertise of your team to create possibilities and achieve amazing results.
May 11, 2015 - May 12, 2015
Learn an effective process that ensures your organization is recruiting, interviewing and hiring the best candidates to work for your organization.
May 15, 2015

The Recruitment and Selection Process

Learn an effective process that ensures your organization is recruiting, interviewing and hiring the best candidates to work for your organization.
May 15, 2015
Learn how to enhance your communication across multiple digital platforms and be able to target your organizations messages effectively through pay-per-click advertising on search engines and social media channels.
May 19, 2015 - May 21, 2015

Digital Communication & Advertising

Learn how to enhance your communication across multiple digital platforms and be able to target your organizations messages effectively through pay-per-click advertising on search engines and social media channels.
May 19, 2015 - May 21, 2015
Learn fundamental tools to expand your influence and effectiveness as a leader.
May 21, 2015 - May 22, 2015

Leadership Fundamentals

Learn fundamental tools to expand your influence and effectiveness as a leader.
May 21, 2015 - May 22, 2015
Build your professional image and improve your organizational effectiveness by acquiring the skills needed to communicate confidently and effectively.
May 26, 2015

Essential Communication Skills for Professionals

Build your professional image and improve your organizational effectiveness by acquiring the skills needed to communicate confidently and effectively.
May 26, 2015
Advanced Google AdWords - Search focuses on opportunities with text based ads through Google search results including how to enhance text ads through a wide variety of powerful tools.
May 26, 2015 - June 23, 2015

Advanced Google AdWords - Search

Advanced Google AdWords - Search focuses on opportunities with text based ads through Google search results including how to enhance text ads through a wide variety of powerful tools.
May 26, 2015 - June 23, 2015
Is conflict causing low morale, poor productivity and strained communications? Improve relationships by applying techniques that will manage disputes and reduce the cost of conflict.
June 3, 2015

Conflict Management and Resolution

Is conflict causing low morale, poor productivity and strained communications? Improve relationships by applying techniques that will manage disputes and reduce the cost of conflict.
June 3, 2015
Learn how to identify, manage, reduce, and even eliminate sources of stress in the workplace to increase organizational productivity, improve morale, and contribute to overall workplace wellness.
June 5, 2015

Managing Workplace Stress

Learn how to identify, manage, reduce, and even eliminate sources of stress in the workplace to increase organizational productivity, improve morale, and contribute to overall workplace wellness.
June 5, 2015
Learn how to evaluate the effectiveness of your organizations digital and social media investments by deploying the correct tools and measurement techniques.
June 15, 2015 - June 17, 2015

Metrics, Measurement and Analytics

Learn how to evaluate the effectiveness of your organizations digital and social media investments by deploying the correct tools and measurement techniques.
June 15, 2015 - June 17, 2015
Learn strategies to ensure you are providing a respectful workplace environment. Develop strategies to help foster a healthy and safe workplace, free from physical, emotional or psychological bullying, harassment, discrimination, and/or violence.
June 15, 2015

Fostering Respect and Dignity in the Workplace

Learn strategies to ensure you are providing a respectful workplace environment. Develop strategies to help foster a healthy and safe workplace, free from physical, emotional or psychological bullying, harassment, discrimination, and/or violence.
June 15, 2015
Maximize the quality and quantity of information gathered from individuals in an ethical fashion and make informed, consequential decisions.
June 18, 2015 - June 19, 2015

Information Gathering Using Professional Investigating and Interviewing Techniques

Maximize the quality and quantity of information gathered from individuals in an ethical fashion and make informed, consequential decisions.
June 18, 2015 - June 19, 2015
Learn the steps in proposal writing and understand the skills you need to create an effective pitch that best represents your winning project for any professional discipline.
June 23, 2015 - June 24, 2015

Writing a Proposal

Learn the steps in proposal writing and understand the skills you need to create an effective pitch that best represents your winning project for any professional discipline.
June 23, 2015 - June 24, 2015

All Seminars

Organizational change is a necessary and constant part of business - successfully managing the change is the challenge. Learn strategies to lead others through the change transition process and create understanding, acceptance and buy-in.
April 9, 2015

Adapting to Change: Managing the Transition

Organizational change is a necessary and constant part of business - successfully managing the change is the challenge. Learn strategies to lead others through the change transition process and create understanding, acceptance and buy-in.
Google provides the structure and tools to not only assist with the deployment and targeting of ads, but also with the creative development, allowing easy access to this powerful tool for all sizes of organizations.

Advanced Google AdWords - Display

Google provides the structure and tools to not only assist with the deployment and targeting of ads, but also with the creative development, allowing easy access to this powerful tool for all sizes of organizations.
Advanced Google AdWords - Search focuses on opportunities with text based ads through Google search results including how to enhance text ads through a wide variety of powerful tools.
May 26, 2015

Advanced Google AdWords - Search

Advanced Google AdWords - Search focuses on opportunities with text based ads through Google search results including how to enhance text ads through a wide variety of powerful tools.
The tools necessary to create powerful video ads are no longer just in the hands of video editors and designers.

Advanced Google AdWords - Video

The tools necessary to create powerful video ads are no longer just in the hands of video editors and designers.
Google Analytics offers enhanced e-commerce reporting tools that provide a complete picture of e-commerce transactions, segment the data effectively, and enable you to make the correct decisions to improve on your e-commerce sales and transactions.

Advanced Google Analytics - E-Commerce

Google Analytics offers enhanced e-commerce reporting tools that provide a complete picture of e-commerce transactions, segment the data effectively, and enable you to make the correct decisions to improve on your e-commerce sales and transactions.
Understanding the utilization and adapting and enhancing your apps can assist in their profitability and in customer satisfaction.

Advanced Google Analytics - Mobile Apps

Understanding the utilization and adapting and enhancing your apps can assist in their profitability and in customer satisfaction.
Learn how to stimulate employee enthusiasm and inspire creativity, commitment, and performance. Learn skills to develop your professional position as a role model who is highly respected and trusted amoungst employees.

Becoming a Transformational Leader

Learn how to stimulate employee enthusiasm and inspire creativity, commitment, and performance. Learn skills to develop your professional position as a role model who is highly respected and trusted amoungst employees.
Preparing e-mails, memos or letters sometimes takes more time than you can afford. Avoid getting bogged down with words, structure and grammar. Learn or re-visit the basics of business writing and improve your written communications.

Better Business Writing: The Right Approach

Preparing e-mails, memos or letters sometimes takes more time than you can afford. Avoid getting bogged down with words, structure and grammar. Learn or re-visit the basics of business writing and improve your written communications.
Learn techniques to strengthen your negotiation position, acquire better deals & contracts, and enhance stakeholder relationships.
February 17, 2015

Building Professional Negotiation Skills

Learn techniques to strengthen your negotiation position, acquire better deals & contracts, and enhance stakeholder relationships.
Learn how to systematically examine your organization's workflow to make it more effective, more efficient and more productive.

Business Process Management

Learn how to systematically examine your organization's workflow to make it more effective, more efficient and more productive.
Good management is no longer about managing from the top down or being the expert on all things. From this seminar you will learn how to leverage the brilliance, talents and expertise of your team to create possibilities and achieve amazing results.
May 11, 2015

Coaching Out of the Box

Good management is no longer about managing from the top down or being the expert on all things. From this seminar you will learn how to leverage the brilliance, talents and expertise of your team to create possibilities and achieve amazing results.
Ensure your organization is competitive by learning how to evaluate and design compensation plans to attract and retain the best talent.

Compensation Design & Planning

Ensure your organization is competitive by learning how to evaluate and design compensation plans to attract and retain the best talent.
Is conflict causing low morale, poor productivity and strained communications? Improve relationships by applying techniques that will manage disputes and reduce the cost of conflict.
June 3, 2015

Conflict Management and Resolution

Is conflict causing low morale, poor productivity and strained communications? Improve relationships by applying techniques that will manage disputes and reduce the cost of conflict.
Learn how to establish a solid Project Management Office and ensure limited resources are used effectively and projects are managed efficiently.

Creating and Sustaining a Project Management Office (PMO)

Learn how to establish a solid Project Management Office and ensure limited resources are used effectively and projects are managed efficiently.
Learn how to connect with your customers, build greater customer loyalty, and improve your bottom line.

Customer Strategy: Key to Growing Your Business

Learn how to connect with your customers, build greater customer loyalty, and improve your bottom line.
Learn how to develop customer service competencies that truly surpass your customers expectations and give you the edge you need to be a successful business.
February 5, 2015

Delivering Exceptional Customer Service

Learn how to develop customer service competencies that truly surpass your customers expectations and give you the edge you need to be a successful business.
Developing a business case will help your organization understand the financial & business consequences of any initiative. Learn the components to build your business case to support key business decisions and influence decisions makers.
April 27, 2015

Developing a Business Case: Validating your Recommendations

Developing a business case will help your organization understand the financial & business consequences of any initiative. Learn the components to build your business case to support key business decisions and influence decisions makers.
People are your most important asset. Your organization needs a human resource plan to attract and retain its most valuable resource. Learn a process for developing an effective human resource plan for your organization.
March 5, 2015

Developing a Human Resource Plan

People are your most important asset. Your organization needs a human resource plan to attract and retain its most valuable resource. Learn a process for developing an effective human resource plan for your organization.
Learn how to develop a strategy for the successful implementation of change at the management level within your organization.

Developing a Strategic Change Plan

Learn how to develop a strategy for the successful implementation of change at the management level within your organization.
Learn how to enhance your communication across multiple digital platforms and be able to target your organizations messages effectively through pay-per-click advertising on search engines and social media channels.
May 19, 2015

Digital Communication & Advertising

Learn how to enhance your communication across multiple digital platforms and be able to target your organizations messages effectively through pay-per-click advertising on search engines and social media channels.
Learn how to develop, refine and deploy an effective digital and social media strategy for your organization.
April 20, 2015

Digital and Social Media Strategy and Tactics

Learn how to develop, refine and deploy an effective digital and social media strategy for your organization.
Increase your reach, attract new candidates, and help secure top-notch talent for your organization through Social Media.

Digital and Social Media for HR Professionals

Increase your reach, attract new candidates, and help secure top-notch talent for your organization through Social Media.
Learn how to plan and manage efficient and productive meetings.

Effective Meeting Management

Learn how to plan and manage efficient and productive meetings.
Learn how to elicit, document and identify correct user requirements.

Eliciting User Requirements for the Business Analyst

Learn how to elicit, document and identify correct user requirements.
Learn strategies for retaining your organizations key talent and ensuring the continued growth of the business.
February 23, 2015

Employee Retention Strategies

Learn strategies for retaining your organizations key talent and ensuring the continued growth of the business.
Learn the key employment laws that protect the rights of your employees and create a better employee/employer relationship.
April 23, 2015

Employment Law for Managers

Learn the key employment laws that protect the rights of your employees and create a better employee/employer relationship.
Build your professional image and improve your organizational effectiveness by acquiring the skills needed to communicate confidently and effectively.
May 26, 2015

Essential Communication Skills for Professionals

Build your professional image and improve your organizational effectiveness by acquiring the skills needed to communicate confidently and effectively.
A skilled facilitator enables a group to think, share, and analyze in the search for optimum solutions and consensus. Learn how to draw out and process input from the group to move discussions and ideas forward.
March 12, 2015

Facilitation Skills Training: Getting the Most Out of Group Discussions

A skilled facilitator enables a group to think, share, and analyze in the search for optimum solutions and consensus. Learn how to draw out and process input from the group to move discussions and ideas forward.
Learn strategies to ensure you are providing a respectful workplace environment. Develop strategies to help foster a healthy and safe workplace, free from physical, emotional or psychological bullying, harassment, discrimination, and/or violence.
June 15, 2015

Fostering Respect and Dignity in the Workplace

Learn strategies to ensure you are providing a respectful workplace environment. Develop strategies to help foster a healthy and safe workplace, free from physical, emotional or psychological bullying, harassment, discrimination, and/or violence.
Are you entering the arena of project management and want to get started on the right foot? Learn the basic principles of project management and the structure that every successful project needs.
March 5, 2015

Fundamentals of Project Management

Are you entering the arena of project management and want to get started on the right foot? Learn the basic principles of project management and the structure that every successful project needs.
Google AdWords Fundamentals is designed to ensure you have the correct structure and system in place to be in a position to succeed with your Pay-Per-Click campaigns.
March 10, 2015

Google AdWords Fundamentals

Google AdWords Fundamentals is designed to ensure you have the correct structure and system in place to be in a position to succeed with your Pay-Per-Click campaigns.
Google Analytics Fundamentals addresses the core aspects of data collection, data processing, analytics configuration and reporting using Google Analytics and Universal Analytics.
January 27, 2015

Google Analytics Fundamentals

Google Analytics Fundamentals addresses the core aspects of data collection, data processing, analytics configuration and reporting using Google Analytics and Universal Analytics.
Learn how to manage the HR policy life cycle. Discover the benefits of HR policies and why organizations need an employee handbook and clear HR policies/procedures to reduce risk, improve employee relations, and to facilitate consistent management decision making.
March 19, 2015

HR Policy Essentials

Learn how to manage the HR policy life cycle. Discover the benefits of HR policies and why organizations need an employee handbook and clear HR policies/procedures to reduce risk, improve employee relations, and to facilitate consistent management decision making.
With the shifting demographics in the labour market, organizations must prepare themselves for loss of key talent and corporate knowledge. Learn how to develop a succession plan that will ensure leadership continuity for your organization.

HR Succession Planning

With the shifting demographics in the labour market, organizations must prepare themselves for loss of key talent and corporate knowledge. Learn how to develop a succession plan that will ensure leadership continuity for your organization.
Influencing others matters for your effectiveness, reputation and success. Learn to influence and persuade other people without using formal authority.
February 25, 2015

Influence without Authority

Influencing others matters for your effectiveness, reputation and success. Learn to influence and persuade other people without using formal authority.
Maximize the quality and quantity of information gathered from individuals in an ethical fashion and make informed, consequential decisions.
June 18, 2015

Information Gathering Using Professional Investigating and Interviewing Techniques

Maximize the quality and quantity of information gathered from individuals in an ethical fashion and make informed, consequential decisions.
Consultants personal and professional brands are permanently linked. Learn how to use digital and social media channels to market yourself or your company, connect with potential clients, present your professional persona effectively, and demonstrate thought leadership.
February 6, 2015

Introduction to Digital and Social Media for Consultants

Consultants personal and professional brands are permanently linked. Learn how to use digital and social media channels to market yourself or your company, connect with potential clients, present your professional persona effectively, and demonstrate thought leadership.
Understand when and how to use digital and social media to communicate your message, engage constituents and the general public, and to monitor and assess public perceptions.

Intro to Digital & Social Media for Politicians & Political Organizations

Understand when and how to use digital and social media to communicate your message, engage constituents and the general public, and to monitor and assess public perceptions.
Learn how to use digital and social media tools to improve industry collaboration, recruitment, event participation, branding and crisis management.

Intro to Digital & Social Media for the Oil & Gas Industry

Learn how to use digital and social media tools to improve industry collaboration, recruitment, event participation, branding and crisis management.
Learn how to use digital and social media tools to help achieve business goals; improve advertising through cost effective pay-per-click targeted campaigns; connect with current and potential customers; recruit employees; and manage it all easily and effectively using time saving tools.
February 19, 2015

Intro to Digital and Social Media for Entrepreneurs and Small Businesses Online Industry Series

Learn how to use digital and social media tools to help achieve business goals; improve advertising through cost effective pay-per-click targeted campaigns; connect with current and potential customers; recruit employees; and manage it all easily and effectively using time saving tools.
Learn to maximize your reach, attract new business, and engage with customers through digital communication tools.

Intro to Digital and Social Media for Marketing Communicators

Learn to maximize your reach, attract new business, and engage with customers through digital communication tools.
Learn to use social media tools to attract new clients, increase referrals, and maximize your advertising return on investment.

Intro to Digital and Social Media for Real Estate Professionals

Learn to use social media tools to attract new clients, increase referrals, and maximize your advertising return on investment.
Understand when and how to use digital and social media to manage your organizations online profile, engage clients and the public, and to support and promote business activities.

Intro to Digital and Social Media for Senior Managers

Understand when and how to use digital and social media to manage your organizations online profile, engage clients and the public, and to support and promote business activities.
Develop a strategy that will put your tourism business on the map. Learn how to attract and engage travelers in the planning stages, during their vacation, and after their vacation using digital and social media tools.
January 13, 2015

Intro to Digital and Social Media for Tourism Operators Online Industry Series

Develop a strategy that will put your tourism business on the map. Learn how to attract and engage travelers in the planning stages, during their vacation, and after their vacation using digital and social media tools.
Learn how to use digital and social media tools to improve communication, information sharing, hiring and employee retention, and speed of innovation, and overall patient care.

Intro to Digital and Social Media for the Healthcare Industry

Learn how to use digital and social media tools to improve communication, information sharing, hiring and employee retention, and speed of innovation, and overall patient care.
Learn how to use digital and social media tools to manage your firm’s reputation, build your client base, strengthen client relations, recruit new employees, retain staff, and enhance corporate culture.

Intro to Digital and Social Media for the Legal Profession

Learn how to use digital and social media tools to manage your firm’s reputation, build your client base, strengthen client relations, recruit new employees, retain staff, and enhance corporate culture.
Do you equate employee development with organizational growth? Employees that feel valued show increased moral, productivity and loyalty. Learn strategies to increase the return on your human resource investment.

Investing in Employee Development

Do you equate employee development with organizational growth? Employees that feel valued show increased moral, productivity and loyalty. Learn strategies to increase the return on your human resource investment.
Understand and effectively manage issues surrounding collective bargaining, grievances and arbitrations in your organization.

Labour Relations in the Workplace

Understand and effectively manage issues surrounding collective bargaining, grievances and arbitrations in your organization.
Learn fundamental tools to expand your influence and effectiveness as a leader.
May 21, 2015

Leadership Fundamentals

Learn fundamental tools to expand your influence and effectiveness as a leader.
Discover what it takes to be an effective leader who can successfully create motivation and enthusiasm among staff.

Leadership and Motivation

Discover what it takes to be an effective leader who can successfully create motivation and enthusiasm among staff.
Learn how to work with the differences in attitudes and behaviours, and develop them into organizational strengths.
January 22, 2015

Leading a Multigenerational Workforce

Learn how to work with the differences in attitudes and behaviours, and develop them into organizational strengths.
Learn how to build a Lean organization, drive out waste, streamline process flow and build a culture of continuous improvement.

Lean Operational Excellence for Service Organizations

Learn how to build a Lean organization, drive out waste, streamline process flow and build a culture of continuous improvement.
Learn how to manage issues related to governance and ethics in your organization by understanding topics including conflicts of interest, codes of conduct, and regulatory compliance.

Management of Ethics and Values for Organizations

Learn how to manage issues related to governance and ethics in your organization by understanding topics including conflicts of interest, codes of conduct, and regulatory compliance.
Despite your best planning, priorities often change and sometimes deadlines pass by. Learn how to manage competing priorities and demands, and accomplish more with your time.
January 26, 2015

Managing Competing Priorities

Despite your best planning, priorities often change and sometimes deadlines pass by. Learn how to manage competing priorities and demands, and accomplish more with your time.
Learn how to identify, manage, reduce, and even eliminate sources of stress in the workplace to increase organizational productivity, improve morale, and contribute to overall workplace wellness.
June 5, 2015

Managing Workplace Stress

Learn how to identify, manage, reduce, and even eliminate sources of stress in the workplace to increase organizational productivity, improve morale, and contribute to overall workplace wellness.
Learn how to evaluate the effectiveness of your organizations digital and social media investments by deploying the correct tools and measurement techniques.
June 15, 2015

Metrics, Measurement and Analytics

Learn how to evaluate the effectiveness of your organizations digital and social media investments by deploying the correct tools and measurement techniques.
Giving employees performance feedback can create energy and improve productivity, motivation, and morale. Learn the process for effective performance management and development of your employees.
February 9, 2015

Performance Coaching and Development

Giving employees performance feedback can create energy and improve productivity, motivation, and morale. Learn the process for effective performance management and development of your employees.
Almost all employers are researching potential employees online and many are using social media channels as their primary means of recruiting. Develop and refine your online brand to ensure you find the right employer and the right employers find you.

Personal Branding with Social Media

Almost all employers are researching potential employees online and many are using social media channels as their primary means of recruiting. Develop and refine your online brand to ensure you find the right employer and the right employers find you.
Learn how to use effective planning to achieve realistic goals that contribute to the success of your organization.

Planning and Goal Setting

Learn how to use effective planning to achieve realistic goals that contribute to the success of your organization.
Build skills needed to confidently deliver professional presentations every time!
April 16, 2015

Presentation Skills: Speaking with Confidence

Build skills needed to confidently deliver professional presentations every time!
Ensure you are complying with privacy and data collection laws that govern the collection and use of personal information gathered from customers and employees.
March 18, 2015

Privacy: It's Your Business

Ensure you are complying with privacy and data collection laws that govern the collection and use of personal information gathered from customers and employees.
Learn the processes to systematically analyze problems in order to generate effective solutions.

Problem Solving and Decision Making

Learn the processes to systematically analyze problems in order to generate effective solutions.
Learn how to conduct an in-depth audit to ensure project success through analysis, tracking and lessons learned.

Project Auditing

Learn how to conduct an in-depth audit to ensure project success through analysis, tracking and lessons learned.
Learn skills and tools to make you a better supervisor to your employees and a contributor to overall organizational effectiveness.

Role of the Supervisor

Learn skills and tools to make you a better supervisor to your employees and a contributor to overall organizational effectiveness.
Learn how to get the most out of your plan by successfully integrating it throughout your organization.

Strategic Management

Learn how to get the most out of your plan by successfully integrating it throughout your organization.
Learn the frameworks for identifying, assessing, understanding, acting on, and communicating risk issues in order to create a risk-smart work environment.

Strategic Risk Management

Learn the frameworks for identifying, assessing, understanding, acting on, and communicating risk issues in order to create a risk-smart work environment.
Improve efficiency, productivity and morale by learning skills to build a high-performing team.

Strategies for Building a High-Performing Team

Improve efficiency, productivity and morale by learning skills to build a high-performing team.
Learn how to identify work stressors that affect your employees and develop an action-plan aimed at eliminating or reducing the stressors identified.

Strategies for Managers to Reduce Workplace Stress

Learn how to identify work stressors that affect your employees and develop an action-plan aimed at eliminating or reducing the stressors identified.
Improve your organizational effectiveness by further developing your skills in managing priorities, problem solving and working with multiple generations.
May 4, 2015

Supervisory Management Skills Program, Functional Responsibilities of the Supervisor

Improve your organizational effectiveness by further developing your skills in managing priorities, problem solving and working with multiple generations.
Learn how communicating with different personalities, performance coaching and team building techniques will help you lead your team to higher productivity.
March 23, 2015

Supervisory Management Skills Program: Communications and Team Development

Learn how communicating with different personalities, performance coaching and team building techniques will help you lead your team to higher productivity.
Enhance your supervisory skills in minimizing conflict situations, managing disputes, motivating & developing employees, and improving the overall employee/employer relationship.
February 2, 2015

Supervisory Management Skills Program: Managing Employee Relations

Enhance your supervisory skills in minimizing conflict situations, managing disputes, motivating & developing employees, and improving the overall employee/employer relationship.
Develop the writing skills you need to produce concise and practical technical documentation.
January 19, 2015

Technical Writing

Develop the writing skills you need to produce concise and practical technical documentation.
Develop critical thinking skills to make better decisions and rationally apply information to get the best possible results.
March 26, 2015

The Critical Thinking Approach for Better Problem Solving

Develop critical thinking skills to make better decisions and rationally apply information to get the best possible results.
Learn an effective process that ensures your organization is recruiting, interviewing and hiring the best candidates to work for your organization.
May 15, 2015

The Recruitment and Selection Process

Learn an effective process that ensures your organization is recruiting, interviewing and hiring the best candidates to work for your organization.
Are you often challenged to organize your thoughts quickly and provide information clearly and concisely? Do you feel confident thinking and responding under pressure? Learn to communicate with clarity, brevity, and impact.

Think On Your Feet

Are you often challenged to organize your thoughts quickly and provide information clearly and concisely? Do you feel confident thinking and responding under pressure? Learn to communicate with clarity, brevity, and impact.
Training the Trainer provides you with the knowledge, skills, and tools required to assess training needs, design effective training, develop training materials, and deliver and evaluate training programs.

Training the Trainer

Training the Trainer provides you with the knowledge, skills, and tools required to assess training needs, design effective training, develop training materials, and deliver and evaluate training programs.
Learn the fundamentals of financial statements and how you can use this information to confidently make financial decisions.
January 28, 2015

Understanding Financial Statements

Learn the fundamentals of financial statements and how you can use this information to confidently make financial decisions.
Ever wonder why the same message can elicit a variety of behaviors from people? Gain a better understanding of how personality type affects decision making, communications and work relationships.
April 29, 2015

Understanding Personality Types in the Workplace - Using MBTI

Ever wonder why the same message can elicit a variety of behaviors from people? Gain a better understanding of how personality type affects decision making, communications and work relationships.
Learn the steps in proposal writing and understand the skills you need to create an effective pitch that best represents your winning project for any professional discipline.
June 23, 2015

Writing a Proposal

Learn the steps in proposal writing and understand the skills you need to create an effective pitch that best represents your winning project for any professional discipline.