Influencing others matters for your effectiveness, reputation and success. Learn to influence and persuade other people without using formal authority.
In our complex organizational environments managers and leaders need to focus on influencing and persuading others by creating successful and effective working relationships. Technical or functional skills alone are no longer sufficient. Reliance upon formal authority is also becoming difficult to maintain.
Whatever you do, whatever your level, and in whatever organization, influencing matters for your effectiveness, reputation and success. You simply cannot be an effective leader or manager if you cannot relate to and influence others. Everyone has their own unique style of influencing. What this seminar gives them is the understanding of what style they have, what style is being used on them and when to be able to flex their own style to be more effective in their influencing approach.
Participants first use an Interpersonal Influence Inventory where they obtain an understanding of what influencing style that they currently use. They then work through, in groups or in pairs, situations at work where they have had to use their influence and understand what worked, what did not and why. Using a model around influencing styles and behaviours, participants also work through different approaches to influencing including: Asserting, Attracting, Persuading and Bridging. Finally there is a personal action plan to improve individuals influencing approach, style and understanding what they need to flex their behavior.
This is a module in the Influence, Negotiation, and Conflict Management Program.
This seminar applies to anyone, in any industry that has to use their influence at some point either to get a project or initiative complete, create the right impression or create effective relationships.
The Influencing Model
Interpersonal Influence Inventory
Key skills for influencing
Planning for Action
This is based on a real life influencing situation that you currently face in your organization and starts at the beginning of the day.
Continuing Education Contact Hours: 7
Dr. Tom Cooper is an Associate Professor at the Faculty of Business Administration, Memorial University.
As a facilitator and consultant, Tom has worked extensively with most of the major private sector employers in Newfoundland and Labrador including mining, technology, forestry, fisheries as well as oil and gas. He has also done extensive work with small and emerging businesses throughout the province and Atlantic Canada. Tom was recognized for his efforts with small and emerging businesses by being a two-time national finalist for mentor of the year through BDC/Futurpreneur. Tom has also worked with all levels of government in the province and sits on a number of private sector and not-for-profit boards.
Prior to taking his position at Memorial, Tom was a Senior Manager in PwCs consulting practice in London, United Kingdom for seven years. At PwC he worked with major international companies in the area of process improvement, governance, and risk. Tom holds a Ph.D. in Business from the University of Warwick, United Kingdom and undergraduate degrees from Memorial University. He is also a Certified Management Consultant.
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