Essential Communication Skills for Professionals
Build your professional image and improve your organizational effectiveness by acquiring the skills needed to communicate confidently and effectively.
Communication Skills, Improve Communication, Communications Training, Improve workplace communication

Essential Communication Skills for Professionals

Build your professional image and improve your organizational effectiveness by acquiring the skills needed to communicate confidently and effectively. 

How we communicate in our work environments is constantly changing. The norm for our day-to-day communications is now a world of e-mail and text-messaging, interspersed with face-to-face communications. Recognizing the importance and etiquette required for interpersonal and organizational communication is critical for your professional success. This seminar will address all forms of communication used in the workplace and give you the skills you need to communicate successfully.

This is a module in the Business Communication Program.


Benefits

For Individuals
  • Strengthen business communication skills
  • Learn solutions for communication challenges
  • Gain confidence in all areas of business communication
  • Build professional image
  • Improve organizational effectiveness
  • Understand  the importance of active listening in communication
For Organizations
  • Introduce current communication  protocols to the organization
  • Improve overall organizational communications
  • Build an effective and confident team of communicators

Who Should Attend

Managers, supervisors and professionals who want to build their written, oral, and non-verbal communication skills.


Details

Build your competencies in written, oral, and non-verbal communication through professional development in:

  •  Active listening and questioning
  • The importance of diplomacy and tact in communications
  • Adapting communication style to suit the audience
  • Interpersonal and organizational communications at all levels 
  • Text-messaging, e-mail, and mobile etiquette
  • The power, influence and impact of non-verbal communication

Continuing Education Contact Hours: 7 



Instructors

Lynn Morrissey

Lynn Morrissey has over 20 years' experience as a facilitator, consultant, and educator.  She has taught academic courses in communications, organizational communications, and human resources, at the Faculty of Business Administration, Memorial University. She has received many awards for her contributions including the Dean’s Teaching Award, the Dean’s Service Award, the Dean’s Citizenship Award, the President’s Award for Distinguished Teaching and most recently the Queen`s Diamond Jubilee Medal (2012).

Lynn has a long-standing relationship with the Gardiner Centre, instructing professional development seminars that focus mainly on workplace communications. Lynn's industry experience includes writing training and development strategies, developing training plans, leading performance development processes, conducting communications reviews, and facilitating strategy sessions.

In her 'spare time' Lynn is also Faculty Advisor for Students in Free Enterprise (SIFE) Memorial, an international student organization focusing on enhancing entrepreneurial skills and community development.  Under Lynn's mentorship, the SIFE Memorial team has consistently achieved top awards and accolades at both the national and international levels. In 2007 Lynn was awarded the John Dobson Faculty Advisor of the Year in Canada for her work with her SIFE team.



Scheduled Date(s)

November 8, 2016

Price

$395 +HST

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