Eliciting User Requirements for the Business Analyst
Learn how to elicit, document and identify correct user requirements.
Learn how to elicit, Business Analyst, BA Training

Eliciting User Requirements for the Business Analyst

Eliciting User Requirements for the Business Analyst, from Schulich Executive Education Centre (SEEC), provides in depth training in how to elicit, document, and identify correct user requirements. Participants will learn the key techniques for communicating with stakeholders, learning  how to capture their requirements, their purposes, strengths, and knowing when to apply them.

SEEC is a pioneer in the BA training field in Canada. All SEEC  courses are aligned with the latest version of the IIBA Body of Knowledge (BABOK) and they award Certified Education Units for CBAPs, and Professional Development Units for PMPs. 

Eliciting User Requirements for the Business Analyst provides 3 days of training and 21 CDU/PDUs.



For Individuals
  • Better understand the responsibilities of the business analyst in requirements
  • Improve your knowledge of elicitation methods for Agile, Waterfall and Iterative
  • Become more familiar with elicitation techniques, their purposes, strengths and weaknesses
  • Identify characteristics of excellent requirements
  • Know more about Requirements acceptance
  • Improve problem solving techniques
For Organizations
  • Improve communication with stakeholders
  • Develop experienced business analysts who can lead projects with cost savings, accurate time to market, and, most importantly, solutions that meet your organization's business needs.

Who Should Attend

Business analysts, project managers, and business owners who wish to learn current industry best practices and gain knowledge which can be immediately applied in their organization.


Eliciting User Requirements for the Business Analyst provides in depth professional development in the following areas:

Introduction to Elicitation

  • Role of the BA in Requirements Elicitation
  • Elicitation inputs, outputs and elements
  • Review stakeholders – how they process information
  • Understanding requirements
  • Business
  • Stakeholder
  • Solution (functional and non-functional)
  • Transition
  • Elicitation methods for planned and change driven approaches: Waterfall, Iterative and Agile

Elicitation Techniques

  • General and advanced techniques
  • Advantages and disadvantages
  • Understanding which techniques to use, when and with whom
  • Planning an elicitation session

Effective Requirements Communication with Stakeholders

  • Review communication styles of stakeholders such as visual, auditory, tactile and verbal
  • Learn how to ask the right questions from the start
  • Apply effective listening and clarifying techniques
  • Identify how to prepare an effective requirements package

Characteristics of Excellent Requirements

  • Write quality requirements from stated stakeholder needs
  • Identify different ways to express quality requirements

Prioritizing Requirements

  • Identify what elements are needed to effectively prioritize requirements
  • Learn several different prioritization strategies
  • Establish which dimensions to use such as urgency, cost and complexity
  • Determine which prioritization strategies work best

Identifying High Risk Requirements and Response Strategies

  • Qualitative and quantitative requirements risk assessments
  • Specify requirements risk budgets using expected monetary value
  • Set requirements risk priorities
  • Create requirements risk response strategies

Managing Requirements Sign Off

  • Assess organizational readiness
  • Assess stakeholder readiness
  • Learn how to obtain incremental sign-off
  • Plan a structured walk through

Continuing Education Contact Hours: 21

Scheduled Date

This seminar is not currently scheduled.

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