Professional Development Information
Digital and Social Media Communication, Engagement, and Advertising
Learn how to enhance your communication across multiple digital platforms such as email and messaging apps and be able to target your organizations messages effectively through paid advertising on search engines and through a variety of social media channels.
The majority of your professional interactions today begin with some form of digital or social media channel. Whether this is through a visit to your website, a social media channel, a response to an email, or a search engine inquiry, you need to ensure that you are communicating your message effectively.
The Communication, Engagement & Advertising Seminar focuses on ensuring that participants are able to engage their audience. Participants will learn how to improve the perception of digital deployments, and how to use both free and paid digital advertising opportunities to communicate messages effectively to a selected target audience. A number of channels are explored in conjunction with the individual organizations strategy and target audience, to determine which channels and techniques should be used to optimize communication and provide the highest return-on-investment.
This seminar includes six, three-hour modules spread over three days:
Module 1 - Social Communication & Engagement Communication
Communication is bi-directional, it involves listening, responding and engaging. This module addresses key strategies and techniques that can be deployed to increase the communication and engagement across your social media networks.
Module 2 - Digital Advertising Fundamentals
This module establishes the fundamental digital advertising skills. Promoting posts to your targeted audiences and the various options for digital advertising including: pay-for-impression, pay-per-click, and pay-per-conversion will be covered.
Module 3 - Search Engine Marketing With Google and Bing
The basic fundamentals of both Google AdWords and Bing Ads provide the core skills for Search Engine Marketing. Google Tag Manager will introduce re-marketing to your advertising tools portfolio to increase your effectiveness.
Module 4 - Core Social Media Channels Advertising
This module will look at advertising on the core social media channels of Facebook, Twitter, and LinkedIn. Knowing when and how to promote a post rather as well as ad options can increase reach and engagement with your target audience.
Module 5 - Visual Social Media Channels Advertising
During this module the nuances and strategies for advertising on Pinterest, Instagram, Snapchat and YouTube are discussed. The growth of visual social media has created an opportunity for reaching your audience by advertising on these channels.
Module 6 - Messaging Channels
This module looks at emerging internal and external messaging channels as well as email for communicating. Messaging Apps are a critical communication option, with many surpassing social networks for active users.
This seminar is part of the Digital and Social Media Program.
-"No matter the industry you are in, you will leave this course with tactics you can implement immediately."
-"This seminar was very informative and engaging. So much info that I was unaware of! I would highly recommend this to everyone!!"
-"The hands on training in this course is priceless. Not only does it teach you the best practices for your business, but it shows you how to apply those practices."
- Learn how to use the tools available to ensure that digital channels can be found and that they present the best impression possible
- Be able to design and execute effective paid advertising campaigns on both the Google and Bing search networks and multiple social media networks
- Learn when and how to engage with others through email and messaging channels to achieve desired goals
- Learn how to increase engagement across a variety of social media networks
- Understand the role that paid advertising and promoted posts play in connecting with your target audience through digital and social media channels
- Ensure that advertising objectives are being achieved in the most cost effective manner through digital and social pay-per-click and pay-per-conversion options
- Understand how and why to engage with your target audience through digital and social media channels and messaging applications and who in your organization should be involved
Who Should Attend
Anyone within an organization who interfaces with the public or with clients including: customer service personnel, advertising professionals, sales professionals, communications professionals, and management.
A laptop or tablet is recommended for this session.
Participants will also be granted access to several free DSMP Online courses as well as premium courses valued at several hundred dollars.
Continuing Education Contact Hours: 18