Learn how to connect with your customers, build greater customer loyalty, and improve your bottom line.
Customer Strategy: Key to Growing Your Business will get you thinking more deeply and creatively about your customers and those who will become your customers. You will learn techniques to build a stronger connection with customers, leading to increased share of market and greater share of wallet. You will never think of customers in the same way again.
Senior executives, general managers, customer service directors, marketing directors and others responsible for growing the business and protecting the brand.
Learn to develop and implement an effective customer strategy through professional development in:
Continuing Education Contact Hours: 7
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