Learn how communicating with different personalities, performance coaching and team building techniques will help you lead your team to higher productivity.
As a supervisor you strive to cultivate a work environment that acknowledges the importance of performance coaching, communications and team building. Knowing how to communicate with employees, while respecting the diversity of the individuals in your team, is key to building a successful and effective team. This module will help you to understand your varied roles as leader, team builder and communicator, and equip you with tools and techniques to develop a productive and motivated team.
The Communications and Team Development module is built around five core topic areas of study:
Communications and Team Development is a module in the Supervisory Management Skills Program. The program includes three, five-days modules.
New managers and supervisors who want to learn the essential skills of supervision and management
Experienced managers and supervisors who want to hone their skills and develop a deeper understanding of the topic area
High potential professionals who see supervision or management as the next step in their career development
The Supervisory Management Skills Program is designed to strengthen supervisory and management competencies and enhance personal performance, making it relevant for employees of small companies, large corporations, government and not-for-profit organizations. Program participants come from a broad range of industries, backgrounds and education levels. The diversity in the classroom adds significantly to the richness of the learning experience.
Working With Different Personalities
Strategies for Building a High-Performing Team
Organizational Communications & Effective Meeting Management
Better Business Writing: The Right Approach
The program instructors provide an interactive learning experience using group discussion, case studies, self-assessment activities, structured exercises, and skills practice to deliver module content.
After each module in the Supervisory Management Skills Program, participants will receive a certificate of completion. For those individuals who complete all three modules of the program, a Certificate of Achievement in Supervisory Management Skills will be awarded.
Continuing Education Contact Hours: 35
Ada Shave is a Senior Consultant with Knightsbridge Robertson Surrette, a Human Resources consulting firm based in Halifax. She also maintains a consulting practice in the St. Johns area.
Ada has taught at the undergraduate and graduate levels at Memorial University and holds certificates in Reality Therapy and Critical Incident Stress Debriefing. Ada specializes in using the Myers-Briggs Type Indicator, a personality type indicator, to assist businesses and organizations in such areas as leadership, team building, selling and effective communication.
Ada holds an undergraduate degree in education and a masters degree in educational psychology.
Heidi Janes is the faculty member responsible for curriculum development at the Marine Institute's School of Maritime Studies. She is also a part-time lecturer at Memorial University's Faculty of Business Administration in the area of communications.
Heidi has led numerous communication skills seminars, and she enjoys getting participants involved in workshop activities. Her experience as a communicator has involved the writing and editing of many documents. Heidi holds undergraduate and graduate degrees from Memorial University of Newfoundland.
Kara Arnold is an Associate Professor of Organizational Behaviour and Human Resource Management, the Associate Dean, Research and the Director of the PhD Program at the Faculty of Business Administration. She teaches in the areas of organizational behaviour and human resource management at the undergraduate and graduate levels (MBA & PhD). She has published research on the characteristics of effective teams, leadership styles that promote employee health and performance, and gender issues in management. Kara has been involved in training and development in the areas of leadership, interpersonal skills and team building with various organizations for over 10 years. As an instructor with the Gardiner Centre, Kara has delivered training on developing leadership potential, team-building, and healthy work, in both the Professional Development seminars and as customized training for client organizations. As a skilled facilitator, she has worked with client groups to assist them in working through organizational issues and challenges.
Travor Brown is Associate Dean (Research), Director, Master of Science (M.Sc.) & PhD Programs, and a Professor of Labour Relations and Human Resource Management, with the Faculty of Business Administration, Memorial University. He has taught at Memorial University, the University of Toronto and University of Ulster. Since joining Memorial University, he has been Director of the Master of Employment Relations program and has won both teaching and research awards.
An accomplished academic, Travor has authored over 25 peer-reviewed journal articles, a textbook and over 70 conference presentations. He has also been the sole investigator on two national, Social Sciences and Humanities Research Council of Canada (SSHRC) grants. Much of his research examines issues concerning goal setting and training effectiveness, with special focus on management and leadership development.
Travors academic background is coupled with extensive industry experience. He worked in the telecommunications and manufacturing sectors prior to completing his PhD at the University of Toronto and remains active in the practitioner community. Given this background, Travor is well known for his ability to engage both practitioner and academic audiences and to show the real world implications of his research.
Inquire about future dates or request a specific delivery of this offering for a group.