Leading Organizational Change
Organizational change is a necessary and constant part of business - successfully managing the change is the challenge. Learn strategies to lead others through the change transition process and create understanding, acceptance and buy-in.
Change training, Workplace transition, adapting to change at work

Leading Organizational Change

Learn strategies to lead others through the change transition process and create understanding, acceptance and buy-in.

Leading Organizational Change teaches strategies to successfully implement change without sacrificing morale, major losses in productivity and performance.  Supervisors and managers will learn the tools they need to optimize communication efforts, guide employees through the emotional reactions to change, and deal effectively with high levels of uncertainty.   The seminar teaches the fundamentals of organization change, common pitfalls, and effective communication strategies.  Participants will understand how to interpret employee reactions to change and how to take control, communicate, and manage the transition. 

This is a core module in the Public Sector Leadership and  Management Development Program.


For Individuals
  • Learn how to successfully manage organizational change
  • Learn tools to manage staff reactions and negativity
  • Understand effective methods for communicating the change
  • Implement strategies to navigate your team through the transition
  • Understand the two “C”s of change management: connection and concern
  • Learn practical change management tools and techniques
For Organizations
  • Learn how to get employee support for organizational change
  • Introduce strategies to minimize conflict and stress during organizational changes
  • Learn how to manage employee morale  during a transition
  • Introduce techniques for maintain productivity among your staff in times of change
  • Know how to engage all stakeholders in the change management process
  • Understand the do’s and don’ts of managing change

Who Should Attend

Supervisors and managers responsible for implementing change in their organization.


Learn how to successfully navigate your team during times of organizational changes through professional development in:

  • Change management best practices
  • Common causes of poor transition management, and how to counter them
  • Responding effectively to employees’ reactions to change transition
  • Guidelines for effective communication and management of change transition
  • Creating a detailed assessment of a specific transition in your organization, including how workloads are affected, personal reactions to the change, and pros and cons of responsibility for communicating transition details to employees
  • Creating (and practice delivering) an individual communication plan for an organizational transition
  • Develop an action plan of next steps for improving transition management

Continuing Education Contact Hours: 7


Tom Cooper

Dr. Tom Cooper is an Associate Professor at the Faculty of Business Administration, Memorial University. His research interest include risk management, strategic planning and Aboriginal business. 

Tom also has specific interests in social innovation and entrepreneurship as it relates to start-up organizations and communities.  Tom’s research approach is focused on a collaborative, participatory research approach that aims to make a difference in the organizations, communities and people. He is particularly interested in the topic of engagement and has supervised over 30 MBA research projects that have dealt with analyzing and/or directly engaging with local organizations in the province of Newfoundland and Labrador. He also teaches the MBA consulting course where projects have been delivered on innovation and entrepreneurship for both for-profits and NGOs in the province.  Most of his research agenda is centered around the interplay between risk, governance and strategy with a particular focus on entrepreneurship and social innovation.

He is currently an active mentor for three start-up companies and an informal mentor for a large number of other entrepreneurs. He was a founding member of Common Ground, St. John's first co-working space and start-up house. Tom was also the first Chair of Start-up Newfoundland and Labrador. He has acted as a board advisory member for start-ups firms at the Genesis Centre at Memorial University as well as acting as judge for a number of entrepreneurial competitions and awards in St. John’s. He has taught on Memorial University’s postgraduate certificate in entrepreneurship for the past four years and is also actively involved in engaging local communities and not-for-profit organizations in strategic planning and innovation.

He has published his research on entrepreneurship and social innovation in a number of peer-reviewed journals including Relations industrielles/Industrial RelationsCommunity Work and Family, the Journal of Enterprising Communities as well as Greener Management International: The Journal of Corporate Environmental Strategy and Practice. Tom has spoken at international, national and local conferences on the subjects of risks as well as innovation. Aside from a number of research awards, he was the recipient of Memorial University’s President’s Award for Outstanding Teaching in 2013.

His research has also been funded in the past by SSHRC, the Atlantic Policy Congress of First Nations Chiefs, the Harris Centre at Memorial University as well as Municipalities Newfoundland and Labrador.

Tom was formerly on the Boards of a number of organizations including the Institute of Chartered Accountants of Newfoundland and Labrador, the Atlantic Chapter of the Certified Management Consultants and Start-up Newfoundland and Labrador. He is also on a number of university/community advisory committees including the new Centre for Entrepreneurship at Memorial University.

Prior to taking his position at Memorial, Tom was a Senior Manager in PwC’s consulting practice in London, United Kingdom for seven years.  He holds a Ph.D. in Business from the Warwick Business School, University of Warwick, United Kingdom and undergraduate degrees in commerce and philosophy from Memorial University.

Scheduled Date(s)

November 29, 2017


$430 +HST

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